We recently discovered that we could send out estimates with the e-sign capability, however when our customer clicks the link to view the estimate, the picture that defaults is a light bulb! We...
Hello! Our plumbing and HVAC company are new to Service Titan. The previous platform we used for the office aspect had a mobile app that could be used on the road if necessary. Is there an o...
Hi Ya'll! We are running into a bit of a problem trying to have the techs fill out an HVAC checklist form when they are on an install job. We put a trigger on it for “when close out...
When our techs go out to a tenant/landlord job and there is a card on file, a signature is required even if the landlord is not present. Is there a way the tech can charge the card on file upon compl...
Good Morning! For the last almost 24 hours we have had our techs without the ability to use the Mobile App on their Tablets. We reached out to chat this morning and they are saying it is an i...
Hey guys and gals, Is there a way to access a version of the mobile app from a desktop. we have a lot of implementations we are trying to practice with and have limited managed accounts. W...
This idea came up in my Spark Session today and we found it already exists- go vote for it! We want to be able to organize things in the Content Portal into folders COMMUNITY-I-302
I have been having a challenge to get the technicians to take photos before, during and after the work has been performed. In trying to understand why a simple task like this was not being comp...
DEPOSIT QUESTION! Hi All! To my knowledge, when a tech sells work and wants to collect a prepayment he has to sell the work, click "perform work later", call the office, the office sets up t...
