Ive chatted with support on this a few times and have gotten nothing helpful back. I am looking to notify my techs when a job is assigned to them. I was hoping the app would just send them a ...
Is there a way when you are in the chat section and booking a recurring service event for the job details to automatically be entered (pop up) instead of having to enter it all in? Hope that ma...
When making a note on the "Customer Page", we have the option to also save it to the "Location Page" and vice versa. However, when we need to delete the note, we don't have the option to delete it fr...
We have some people in the office who should be limited to who they can assign to jobs such as managers. For example, new office people may not know that they cannot book the service manager for just...
Is there no way to add equipment to a Booked Job once it has been booked? It is super easy to forget to add the equipment. We should be able to Edit the job if we do forget, or if we are waiting to ...
When I reclassify our abandoned calls, I have a person in the drop down list that isn't an active person in our Employee database. Does anyone know where else I need to look to deactivate this ...
Is there a way that a custom field can trigger a tag? We have a number of required custom fields on our job booking screen and it would be nice for a tag to be automatically applied to the job ...
I followed this procedure below from Knowledge base for when a customer moves to a location we have worked at. My question is, when you name the old location "Location History" and then merge it to t...