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Bulk Edit Customer Recurring Serivces

by ACooper ServiceTitan Certified Administrator in Memberships or Service Agreements
‎08-08-2023 10:22 AM
1 Kudo
‎08-08-2023 10:22 AM
1 Kudo
I am needing to revise our memberships with some recurring services that were set up initially incorrectly. Is there a way to bulk edit all active members with particular recurring services or additi...
Labels:
  • Labels:
  • Customer Memberships
  • Membership Types
  • Recurring Service
  • Recurring Service Events

Deferred revenue on Recurring service template

by BMcIntyre in Memberships or Service Agreements
‎05-22-2023 12:08 PM
1 Kudo
‎05-22-2023 12:08 PM
1 Kudo
We sell most of our memberships on a monthly recurring payment, where when we sign someone up, the first payment will usually be ran the following month. When entering them in Service Titan, the def...
Labels:
  • Labels:
  • Deferred Revenue

reoccurring service events

by lkind in Memberships or Service Agreements
‎04-13-2023 11:58 AM
‎04-13-2023 11:58 AM
I've noticed that when we are selling maintenance plans the reoccurring service events are actually doubling. This just started happening about 2 weeks ago. Our plans come with one AC tune up and One...
Labels:
  • Labels:
  • Recurring Service Events

how to merge a customer from a contractor account ...

by Previous ContributorPrevious Contributor in Memberships or Service Agreements
‎03-06-2020 10:33 AM
‎03-06-2020 10:33 AM

How do we change Service Plans to annual?

by faribam1 in Memberships or Service Agreements
‎03-28-2023 12:12 PM
‎03-28-2023 12:12 PM
I have a LOT of customers who want to sign up for our annual maintenance plan, but they want to pay in bulk upfront instead of receiving the bills monthly. The only way around this I've found is to ...
Labels:
  • Labels:
  • Charge Members or Billing
  • Customer Memberships

Cancelling Membership with New Refund Button

by vrandall in Memberships or Service Agreements
‎07-28-2022 01:48 PM
1 Kudo
‎07-28-2022 01:48 PM
1 Kudo
We have customers who paid for a membership and eventually need to cancel. To process a refund we click the edit pencil in the membership> select cancel>click save. This prompts the question " ...
Labels:
  • Labels:
  • Customer Memberships

Discounts on parts

by stephaniec in Memberships or Service Agreements
‎02-16-2023 07:40 AM
1 Kudo
‎02-16-2023 07:40 AM
1 Kudo
Looking to add 20% off parts for membership customers. Is there an easy way to do this? I was told I have to go into the Pricebook and add the discount for each item.
Labels:
  • Labels:
  • Customer Memberships

Commercial Memberships

by djohnson2021 in Memberships or Service Agreements
‎09-07-2022 12:59 PM
‎09-07-2022 12:59 PM
Hi, so we currently do all Commercial Memberships customized to that individual company. Therefore, would I have to set up a new membership type for every single company? None of the two are the same...
Labels:
  • Labels:
  • Customer Memberships

New Estimate from Profile Page

by SARABIAN in Memberships or Service Agreements
‎02-03-2023 08:45 AM
3 Kudos
‎02-03-2023 08:45 AM
3 Kudos
For starters I am the membership manager for my company. This means that I am constantly trying to find new ways to promote our memberships. Recently I had the genius idea to build membership estimat...
Labels:
  • Labels:
  • Estimates

Estimate created for a New Membership without link...

by lpalladi in Memberships or Service Agreements
‎11-04-2022 11:52 AM
1 Kudo
‎11-04-2022 11:52 AM
1 Kudo
Estimate created for a New Membership without linking to a job. HELP !!! Success manager says their is no way to do this inside of Service Titan. How can that be. 
Labels:
  • Labels:
  • Customer Memberships
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