ServiceTitan Community

julianaf · 10-05-2022

Does anyone else realized there are new 17 ledger accounts created in ST with codes that already existing in QB Chart of Accountant?Also, those new 17 ledger accounts are set up as ST Default, I cannot deactivate them.When create a new material or eq...

julianaf · 09-29-2022

Hello, How do I know the e-mail was delivered to the customer? I got for coincidence one wrong e-mail of a customer, then we realized how many more could be wrong and document's never delivered (estimates, invoices, statements, etc). Any help? 樂 Than...

julianaf · 05-31-2022

Hello everyone, When I cancel a job (customer called and don't want us to go), the invoice still pending forever, because it doesn't show in Accounting to be batched, posted and exported.What do you guys do to "complete the job"? thanks

julianaf · 05-13-2022

So, we are working with ST since Oct 2021 and 2 weeks ago, our helper/apprentices (which are "technicians" no manageable, and it is because then we can see them on dispatch board and book them as helpers with the plumbers) are having negative stocks....

julianaf · 04-26-2022

Hello all 珞Is there any report where I can see sales by item? I would like to know how many times we've sold an specific item (it's service, no trackable).ThanksJuliana

julianaf · 04-03-2024

I think my favorite think about ST is to know that one day we will move from this system! Really too much trouble and outrageous price for it.

julianaf · 08-10-2023

My problem is because here an there I run a "pending jobs" report, to see if something was forgotten there by techs. And I have a "dirty" list with those "canceled" jobs and it's no status to show it. So I have to enter invoice by invoice (job by job...

julianaf · 11-23-2022

I appreciate that and hopefully something good happens on Nov 29. I am in Calgary - AB - Canada, so you have my time zone, I will be available any time from 8am to 3pm.thanks a lot @jroman

julianaf · 11-21-2022

More than God knows how many times... it's a mess!!!

julianaf · 11-18-2022

Still unbelievable here as well... no support at all, and now we don't have the "success manager" anymore but a success TEAM and same old same old... no ones know how to answer our questions or navigate us through ST process (like a Requisitions). We...

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User Activity

(HELP!!!!) Release 62 - Created new ledger accounts with NO interface in QB

Customer's wrong e-mail

Job cancelled - Invoice pending "forever"

Inventory/stock in Helpers/Apprentices trucks.

Sales by item - Report

Re: Curious

Re: Job cancelled - Invoice pending "forever"

Re: Service in your Name...But not in your support

Re: Service in your Name...But not in your support

Re: Service in your Name...But not in your support