ServiceTitan Community

Jerodb · 05-25-2023

Good day! I have been seeing an issue with the equipment tab where I believe things could be much better for the field techs and it could potentially help with sales and organization of the customer’s equipment. Currently on the equipment tab you can...

Jerodb · 09-06-2022

Hello all. I’ve been finding that it’s difficult to have customers sign off on the signature box, there is no color differentiation and the signature capture box is a very light gray outlines dotted box. I think it would be lovely if ServiceTitan wan...

Jerodb · 09-06-2022

Hello everyone,I am a field technician finding that it to be infuriating that when I have 15 numbers I have to cycle through to find the one to call and sometimes I still don’t find it and I have to call my dispatcher. I think it would be lovely if s...

Jerodb · 05-28-2023

What I see in your post is back office. I'm referring to something that the technician drives forward.

Jerodb · 01-19-2023

I highly recommend the service titan pod casts

Jerodb · 01-17-2023

Well that's a tough part to work with dishonesty. Does your company have a set of core values and does the company have a goal in mind to aim for? Like if it's profit driven does everyone have a clear understanding what it takes to get there? I feel ...

Jerodb · 01-16-2023

There is an idea board that you can post this to and then we can vote for the change to be part of a future update.

Jerodb · 12-14-2022

Good morning! I don't believe ST has that feature. You may have to look into your local labor laws. But imo if the technician is clocking in and getting paid for none production time, even after you have set a standard then that is time theft. Your c...

ServiceTitan Community

User Statistics

User Activity

Using the existing equipment tab to the fullest.

Signature boxes.

Highlighting phone number for technician to call as a priority.

Re: Using the existing equipment tab to the fullest.

Re: Plumbing Best Practices

Re: Clock in/ out lock outs

Re: mobile

Re: Guardrails for Clock In/ Clock Out?