User Activity

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis? We are looking for a company that can check them for us. I would like to get data on all 250 phone numbers of ours like:Does it connectTime to connectTime to ans...
Does anyone have an update on when the Business Unit Specific Pricing might be available? Specifically interested in using it with rate sheets (Different trades use different material markups). My commercial division is in desperate need of this now....
Just started playing with Service Agreements, but wanted to start a list of things that we would like improved or added (Deleted).1. Better way to create the price. We need to be able to charge using our price book. For example use our current labor ...
We have a couple of different invoice types, but I am wondering why. What are the best practices and why? The only thing I could find was the ability to run an AR report based on invoice type. Is there a way to create an Invoice type default?