Accounting

Posts

Review posted invoices for tax zones

Hello, I've been trying to help bring out titan score up along with understanding more about Service titan. We have been on ST for around a year. I have gone through invoices and customers many times trying to find where the .50% is still missing. It...

LizzySG by New Contributor
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Duplicates on quick books

I Noticed that when we export batches over any customer in our current system with an underscore in its name it creates a duplicate in quickbooks. Can anyone help and give an idea why?

Refunds in Service Titan (entering negative payments)

Am I the only one that absolutely can not keep it straight about when to add an adjustment invoice for negative payment (refund check for overpayment)? Or how to apply the correct amount and which task to delete to have it show up as a balance and no...

j_earlst by New Contributor
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Reopening exported jobs

Is there a way you can reopen a completed job that should have been placed on hold due to the customer cancelling with the technician showed up, but the job was exported? This does not happen often but would be nice if we could as the recurring servi...

Adding a Tag to job when the invoice is paid?

Is there a way to add a tag to a job once an invoice has been paid? i.e. We require 50% deposits for some of our jobs before we can schedule the work. Is there an option to have a tag automatically added to the job, as soon as the customer has paid t...

Help

Good afternoon,So we had 5 payment types active in our system for when we collect a payment in the office. We added a new one and when we went back to collect more payments a few days later, only 3 were available even though we checked and made sure ...

MD34 by New Contributor II
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Invoice Breakdown Per Service Location

I work with property managements, who have different community managers per locations. Frequently, they request to send all outstanding invoices for their specific service location. When clicking on the service location profile, there is no invoice t...

jenniferg by New Contributor
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