Posts

Resolved! Invoice Details - Customer Provided P.O.

There are a some cases where our customers have to provide us with a P.O. for a commercial membership sale/renewal. The only place to add this P.O. is under the invoice summary or under the task description itself. I think it would be nice to have a ...

emilybur by New Contributor II
  • 1916 Views
  • 2 replies
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ST and Quickbooks Online setup for Georgia Sales Tax

We have been on ST for 3 months now and have yet to get our Sales Tax configured correctly. In Georgia we only charge tax on Materials and Equipment. There is no labor tax. For some reason ST will not calculate our taxes correctly. We have all of our...

Refunded Customer

When we refund a customer, the invoice and the refund shows up on the AR report forever and ever. How can we remove it from there?

lizzy1 by New Contributor II
  • 2851 Views
  • 5 replies
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Invoicing Screen UX for Time + Materials Company

Because we bill time and materials, we've found the invoicing screen to be much slower for data entry than our previous solution (just using Quickbooks Desktop invoices). I'd love to see some user experience updates that make the invoicing screen mor...

AR Management screen export option

It would be helpful if results on the AR Management screen could be exported to excel. I would also like to see totals for all the columns on the AR Management screen.

ngoggin_ by ServiceTitan Certified Administrator
  • 1377 Views
  • 1 replies
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Placement for Technician Notes

It would be great if above the invoice summary there was a box called technician notes where they would live and not populate onto the invoice. The process for our company at the moment is the technician notes and billing notes have to be copied and ...

HD by New Contributor
  • 1392 Views
  • 1 replies
  • 5 kudos