on 04-11-2023 01:28 PM - edited on 04-13-2023 09:40 AM by asnow
There may be days where it may not feel this way, but there truly are defined roles of a CSR and Dispatcher.
Follow along in the 10 minute training as we work to clearly define the roles of a CSR and how they work so nicely with the roles of a Dispatcher. We hope you'll accept the invitation at the end of the training to help your team become more clear on those roles so that you can each perform at your best!
Thank you for doing these. Always very insightful and appreciated!
Great lesson! Thank you @CWilkins !