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API - chat

Hi there, does anyone know if you can access the Chat via API e.g. send and receive messages? I can't find it in the documentation

odeigen by Visitor
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Time to get squeaky again-regarding deactivated Techs

I am wondering why I can't view a past dispatch board in full-currently inactive (terminated) technicians who were on jobs on days in the past are not visible when I go to that day. When I am trying to do a sanity tech on how many techs and how many ...

debbloui by New Contributor III
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Service Location Email - Invoice Issue

When emailing job invoice we are unable to see any email addresses associated with the service location. As of Monday we had the option to select ANY/ALL email addresses, whether the email address was on the customer record side OR the service locati...

Pricebook Auto Refresh on Mobile

Is there a way to have the Pricebook Auto Refresh on my technicians tablets instead of the manual 'Download Pricebook'? Trying to take away a step my technicians have to try and remember.

eoshogay by New Contributor
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Bypass the automatic training

Is there a way to bypass the automatic training on ST for a new employee that is assigned to the CSR roll. It not needed as we hired a new girl that came from another company that used ST for the past 6 yrs and she is VERY well trained already.

Other Options for Credit Card Processing

My account is asking if there is another option for processing credit cards because since we are processing thru ST our fees have gone up, a lot! Is anyone using anything else and how do you like it? I was told to look at Authorize.net.Any suggestion...

LindaSV by New Contributor
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Hey gang!

Happy to be here to learn even more! 

aware134 by ServiceTitan Certified Administrator
  • 30 Views
  • 2 replies
  • 2 kudos
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