Posts

New Leadership Role

Hi there! Liz here from Redlands and Henry Bush Plumbing Heating and Air Conditioning. I have newly stepped into a title of CSR and Dispatching Supervisor and to be honest with you it is exciting but also daunting. I want to be sure that my team feel...

Custom Fields when scheduling...

I am really not sure how I missed out on this for so long...but in a Spark Session today, I learned I can make custom fields required for scheduling! HOLY COW this is a game changer! What are some of your favorite custom fields that are required when...

dmbueno by ServiceTitan Certified Administrator
  • 442 Views
  • 5 replies
  • 3 kudos

Marketing Pro Auto Campaign Advice

Okay, I am trying to get better at getting back into communities and not relaying so much on Facebook. haha (which I will probably post this on Facebook well)I am currently working on utilizing our Market Pro more. I love how much we can do...just ne...

dmbueno by ServiceTitan Certified Administrator
  • 439 Views
  • 3 replies
  • 1 kudos

Office space set up

Hello fellow Lady Titans! I hope everyone is doing well! We currently have on average 2-3 office staff in our office at one time but in the near future, this will be growing to 3-4. We are going to be bringing in another desk and are thinking of usin...

KhianaKlatt by Valued Contributor II
  • 1026 Views
  • 7 replies
  • 3 kudos

CSR/Dispatcher Titles

Happy Holidays, Ladies!I need to hire for 2 positions for our office. One will be a CSR role and the other will have additional responsibilities like collections, entering vendor invoices, overseeing our maintenance programs etc. while answering phon...