Would love to see a software integration, or if ServiceTitan would like to build this out in-house, a route planning/GPS feature for technicians. There are a number of benefits to this:1) Efficient routes that could allow for more jobs to be schedule...
Our account was updated with the new ST-62 releases features last night! However, I'm not seeing the new job details flyout on dispatch. Is that still being rolled out on a different schedule?
Hi Everyone,I’m a product designer on Dispatch and we’re working to improve our dispatch experience. We’d love to get your feedback on a feature called Technician Timeline for the upcoming additional view of the Dispatch Board (weekly view).Within th...
Hi Everyone,I’m a UX Researcher on the Dispatch team, and we’re working to improve our dispatch experience. I am working with product designers, and we’d love to get your feedback on your experience, specifically related to routing and drive time eff...
When we click on the job through the dispatch board, it pulls a job overview with lots of information and pencils to edit notes. It would be great if we had the customers phone number on that overview to call the customer for confirmation and then be...
I'm using servicetitan integration account and logged in as an admin Role, How do I get capacity planning and technician shifts in the schedule window?
Due to the new job flyout implementation there is no way to get to the job page without the system opening a new tab. This is so frustrating!!! As this is the only place to access the customers phone number from the dispatch board when making multipl...
Hey Community Dispatchers, Do your dispatchers use the optimize technician route? What is the success you are having? What are ways you use service titan to help you prioritize the emergencies from young tune ups? Does your dispatcher run the reports...
Hey Community, How are you all putting in your Equipments in ST? Do you have them linked to the pricebook? Is every tech writing something different some technical some vague? Is your dispatcher viewing the equipment everytime you are closing out to ...
Would really like the ability to customize when and how many reminder notifications are sent to a client. For example, when a client schedules an appointment several weeks or months in advance, the ability to have a reminder sent 1 week in advance in...
| Subject | Author | Posted |
|---|---|---|
| 05-10-2024 06:20 AM | ||
| 05-09-2024 09:31 AM | ||
| 05-09-2024 07:46 AM | ||
| 04-01-2024 11:38 AM | ||
| 01-24-2024 03:42 PM |
