ServiceTitan Community

COLOR CODE ON HOLD JOBS

Paused jobs are color-coded on the Dispatch Board. They appear as a yellow color. That's my prompt to take action to resolve the job to a Complete status (i.e. order parts, reschedule, etc.). Jobs that are on "HOLD" are not color-coded. They don't ch...

Customizable color codes for customers on schedule board

I'm interested in changing the color of the customer tags on the schedule board to make them esoteric to us.

Searching multiple tags at once to filter and/or add new tag exclusion search field

I work for a garage door company as the installation scheduling coordinator. This job requires me to schedule jobs based on MANY factors. I.E. "Requires 2 People on Install" , "Medium Difficulty" , "Cookie Cutter" , "Can Schedule Install" , "Customer...

Is there a way to see the dispatch schedule when booking a call?

When i'm booking a call is there a way to see the dispatch schedule? It would be so much easier to schedule calls that way. **Service titan developers please see this**

Dispatch Teams

With the new update you no longer can edit the dispatch board Team Names, I add numbers before the Team Names to put in the order we like for the board to display. Now you have to create a new team and go into each tech profile and update their team ...

Installation Crew Dispatching

Our installations technician has trouble with remembering dispatching and arrive to projects. We make a lot of corrections because of it. Does anyone have any recommendations on how to always have your technician dispatch and arrive on time?

we are implementing a new video that we would like to send to our homeowners. we'd like this to get sent on specific job types for the time being. If possible, we would like to have this sent with the job notification. does anyone know if there is a way ?