ServiceTitan Community

Regarding Customer Notifications...

Regarding Customer Notifications... It would be nice if Service Titan would provide the ability to create / add / remove Individual Notifications with rules and selections for said notification, ability to choose notification type (text or email) wit...

Is there a report that shows the percentages of business units your company uses? Such as 25% of Service Work, 25% of Contractor... etc.

It would be nice to see which areas of your company uses what.

Currently ST only shows the previous 100 days of jobs in the job tray of the dispatch screen. Is it possible to increase this? Until today we did not even know about the 100 days and have missed some jobs- out of sight, out of mind.

I am looking for the best way to keep track of customers and follow up with them. The customer is waiting on parts or is purchasing something for us to install. They are supposed to call us to reschedule. I don't want to rely on the customer to call me.

Is there a way to run a report with all the customers you created notes for in a particular day?

Can we add an additional Trigger to forms for clock in? This would allow the creation and use of daily forms in ST. Would work for Covid screening, etc.

it would be great if there was a Comment section on the timesheets so that the office employees could put a comment about their time for a particular day (ie: "I worked thru my lunch break today")

Can you post more than one attachment to a item in the Content Portal? It appears that I can only attach one. Is that the case?

Dispatching

Our dispatchers close out every job for the techs, is there a way that they can mark they review it before it s completed out