10-28-2022 11:29 PM
Apologies for dominating the community board tonight but wanting to make sure I got all of these ideas out there for review by the ST Community as this project has been a long time coming for me. Please take a look at my thoughts and let me and the rest of the ST community know what you think and upvote the ones most important to you. I think most of these ideas have a wide appeal across all Titans, regardless of trade and size although I know some are more specific to larger shops due to the volume.
Hopefully this starts a lot of dialogue and I look forward to the responses over the next few weeks. In case you didn't want to read all my posts or search through all my ideas, here is a summary if you want to read more about a specific idea.
|Internal Forms, warranty callback example||COMMUNITY-I-2112|
|Form Answers adding tags or searchable||COMMUNITY-I-2113|
|Ability to do math on ST reports||COMMUNITY-I-2114|
|Better reporting on Cancelations on Dashboard||COMMUNITY-I-2115|
|VFS Opportunities Double Counting||COMMUNITY-I-2117|
|Estimate Management on Mobile after job close out||COMMUNITY-I-2118|
|Discount and Fee overhaul, not applied to full invoice||COMMUNITY-I-2119|
|Mobile Task Management (non Job jobs)||COMMUNITY-I-2120|
|Better AR management section||COMMUNITY-I-2121|
|Payroll Visibility in payroll approval to job costs||COMMUNITY-I-2122|
|More communication within Payroll Approval||COMMUNITY-I-2123|
|Take Deposit in Mobile||COMMUNITY-I-2124|
|Headers on Accounting tab to match other modules in ST||COMMUNITY-I-2125|
|Exportable review dataset||COMMUNITY-I-2126|
|SE ability to reschedule existing jobs (ie Install jobs)||COMMUNITY-I-2127|
|Call transcription within Service Titan||COMMUNITY-I-2128|
|visual of audio when listening to a call||COMMUNITY-I-2129|
|True Ringless voicemail||COMMUNITY-I-2130|
|Fixing PO options, prepaid discount, fuel Surcharge, etc||COMMUNITY-I-2131|
|Truck to Truck transfers on Inventory App||COMMUNITY-I-2132|
|Automated PO ordering by Inventory template||COMMUNITY-I-2133|
|Notification of when a truck changed on tech||COMMUNITY-I-2134|
|Mass Print of selected invoices||COMMUNITY-I-2135|
@MIoakim , @agoodew @amahd @tysonfre @Vahe , @EYip , @aspisak , @asnow , @CHunter , @ppatel , @BCN @thoward
10-29-2022 03:45 PM
10-31-2022 06:02 AM
Take a deposit in mobile is a thing now! (just found out about it last week). They can take deposits on sold estimates. pretty awesome (came with payment collections)!
10-31-2022 08:51 AM
We have been asking for this for 3 years, lol. Is this in the followup tab when they go back and sell an estimate in there? I am surprised ST didnt run and tell us this was available. Going to check it out and report back!!
10-31-2022 06:46 AM
@AdamCronenberg - this is amazing! Thank you so much for summarizing your ideas and suggestions to improve the ServiceTitan experience. Keep them coming!
10-31-2022 07:14 AM
Well now I need to post an Idea that when you read a discussion and hit back it save your place, instead of having to scroll alllllllll the way back down!
10-31-2022 07:17 AM
10-31-2022 07:18 AM
11-03-2022 12:09 PM
@RandiThompson and @AdamCronenberg - this should be fixed now. Please let us know if you are still seeing something off.
Thanks for the feedback on Community - Keep it coming!
10-31-2022 08:52 AM
When I read through the 40 pages of Ideas, I kept opening the ones I wanted to vote or chat on in a new tab to avoid exactly this issue!!!