Tried and True Customer Service Tips

wpowers11
Valued Contributor

I wrote this back in 2019 and as I was reading it again today, I thought about the season we are coming out of in the trades and the one we will be going into. What is the fuel that drives your business: The customer that is sticky to you and refers you to others.... We need to continue to strive to remember who we all work for. Take a minute to read this to help you get your perspective back.

https://www.linkedin.com/pulse/29-customer-service-tips-always-remember-bill-powers-cfe/

 

2 REPLIES 2

asnow
Valued Contributor II

Great reminder Bill! Thanks for sharing your gold here in the Community!

Sheena_Palacios
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Great info here @wpowers11 -- my favorite is definitely empathy and soft skills!

Sheena @ NiFT