Deactivate Button

[suem]

I recently noticed a Deactivate button on the Edit Location, and Edit Customer pages, and wondered what it was used for.  I scoured through Academy and Knowledge Base, but could not find anything giving a full description of what function this serves.  Anyone have an idea?

Thanks!

[Miranda]

If you have a customer or location that you no longer service, you can deactivate it. That's all I know that it is used for. ServiceTitan gives this option instead of deleting customers or locations.