Being able to type and view details for all call classifications that are viewable in the CSR Scorecard would be a great idea. That way any person can get a full view summary of every incoming call and what it was for just by reviewing the CSR scorec...
Does TitanAdvisor update automatically daily or does someone at ServiceTitan actually push a button? I ask because I usually see it update somewhere around 6:00-6:30 pacific time. Today I actually want to see the update because I made a bunch of chan...
Does anyone use Networx as a lead gen? Have you had any luck? Also I was told they integrate with Service Titan but I dont think thats the case. Do you have the integration?
I feel like I'm going nuts! I know for a fact I put our general exclusions, wording, etc on our estimates. I went in and physically put it in there. I don't recall how and now when I go to pricebook Templates, it says I have none. But I'm looking at ...
As of today, Canadian businesses are legally permitted to charge credit card processing fees for customers using credit cards for purchases. https://www.cbc.ca/news/business/credit-card-surcharge-shop-1.6606997 I am looking for a way I can have this ...
Hello Titans!We're excited to announce that new labels have been added to community for our Commercial and Construction users. This will be the first of many improvements we look to make across community to better segment and identify posts, so you g...
Has anyone discovered a way inside Titan directly and not through phones pro to determine a time set on abandoned calls? We have it set at a threshold that anything under 15 seconds be determined short abandoned in Phones Pro, but they are all still ...
Im having an issue with my pricebook items being exported to quickbooks and removing the Service Titan HTML format. If I create the service task and edit the HTML with the correct tags, when an invoice is generated to QB it removes it and creates 1 l...
We currently receive 3 types of fuel. I'm currently keeping the unleaded price per gallon in the fuel rates section under equipment. I would like to keep track of the other two types of fuel as well besides using Excel. Aspire has informed me that I ...