Why can the office side not send financing options to clients? Some of our estimates can be tens of thousands of dollars, and people need time to think it over. The tech cannot come back later just so they can stare at his ipad. We almost lost a big ...
Can someone please implement a feature to allow us to turn on text notifications for each tech that will send them an alert when a job is booked on their specific schedule? Seems like a no brainer feature to me but somehow is missing. For clarificati...
When a customer chat has been initiated from the customer page and later you need it to be attached to a specific job, is there a way to do that? Also I think it would would be beneficial to just have a chat section with all chats on the customer pag...
Wanted to learn if anyone has a solution to allow customers to pay through text message ***when the ST user uses ST Payments*** - (If this is a possibility through setting up the Customer Portal -- which would then open a phone browser I would like t...
Is there a way to turn off the automatic survey sent by ST?
This might seem like an incredibly lame question. That is because it absolutely is. I cannot figure out how to change my username here in the community. It cut off the last two letters of my name. It doesn't seem to be a character count issue as ther...
Is there a way to present an invoice with different options such as if you pay cash its this amount if you pay credit card its this amount with the fee and if you use financing its this amount with the fee?
Does anyone know how to show the MATERIAL NAME instead of the MATERIAL CODE under tasks on printed invoices? IT is telling me no - is there some type of work around? (highlighted in yellow is what we want on the invoices that shows up on job invoice ...
Hi ST, As a company, we would find it amazingly useful if form fields could be called on within the location field on the Audience Builder. For Marketing Pro, we want to be able to harvest specific info to best serve our customers needs. We think hav...
Hello! I recently misplaced our sheet that has a list of tools "required" or recommended that our new hire techs have in order to be able to get to work in the field. Please share yours! If you prefer, you can email me at maria@scottharrisonplumbing....
