Customer Statements
What size window envelopes can be used to mail out customer statement since remit address on top right corner?
Posts
Pics/videos
Does anyone else have issues with your pictures and videos attaching to an estimate, but they are showing blank?
Titan Camera
Hello all, one thing I find that limits our professional experience for our customers is the very limited camera system. When I attach pictures and videos to an estimate, they come across out of order and the videos look like “?” There are several ot...
Email Attachment Tracking - please vote!!!
How many times do you get a customer that says "you never sent me an email" when you did? It's great Service Titan is able to keep track of emails sent though the software and the exact time the customer opened it! It is such an awesome feature.Howev...
Alerts for Notes
Is it possible for ST to create an alert for when a tech adds a note to a job? All other dispatching softwares I've worked with has this option. It is not productive to have to constantly check jobs multiple times a day to make sure we aren't missing...
API - chat
Hi there, does anyone know if you can access the Chat via API e.g. send and receive messages? I can't find it in the documentation
Live Webinar - Thursday May 2nd - Using the ServiceTitan Benchmark Report for Business Resilience
We brought back our favorite duo, Deanna Kawasaki and Chris Hunter, for a live webinar on Thursday, May 2nd at 11am PT to discuss the upcoming Spring Benchmark Report (coming soon). Get the latest on consumer and market trends, policy changes, and we...
Spring 2024 Feature Release [ST-69]
Hey everyone! The Spring 2024 release for ServiceTitan is rolling out this week, so be sure to familiarize yourself with all the new ways to increase efficiencies, improve accuracy and maximize revenue this Spring by checking out the release notes an...
Capacity Scheduling
Does anyone use the capacity planning feature and is it beneficial once you get it going?
Text message not sending
Hello allHas anyone had issues with AT&T/Cingular blocking their outgoing texts to customers? We are registered for text messaging so it's not a set up issue. This started a couple of days ago and appears to only be an issue on AT&T lines. The texts ...
