Our HVAC company is located in Canada. Currently for reviews, our main focus is on gaining Google Reviews. However, I have observed that we do not have many reviews on Facebook. Do other companies find Facebook reviews helpful/important? Do many cust...
Hi everyone-If you are using the Angi Leads Integration (linked below), how are you recording the leads for follow up that are not booked as calls?Re: angi leads integration
It would be so great if Service Titan had a feature where we could enter in phone numbers to call out to, to try and gain new customer without creating a new customer profile. We are not even sure if we can get the person to sign up with us and would...
Hey TITANTS! We are collaborating with our local College HVAC program starting to provide on-site training and ride-alongs for their students. This is one step in our efforts to make the trades, particularly the HVAC industry "cool again", and an att...
I see a new email template we can send to customers within Marketing Pro notifying them their part has arrived. My question how do we pull an audience to do that? I don't think we have a workflow in process currently with jobs that is correct or accu...
Has any company done "friends and family" referral through ST? How do you set it up/track it? We've offered a referral discount before but it was all paper. It seems ST offers a email template to tell customers about referral benefits but I would lov...
I cant for the life of me find out what it means when an email shows up "blocked". If there was a list of all the email status' and what they mean that would be super great. This is the alert I get: The email status has been changed to 'Blocked'. Ema...
ToolBox Live Is A business-development workshop empowering the tradesToolbox Live is for owners, general managers, and operations leaders looking to maximize their investment in ServiceTitan. Two full days of expert speakers, breakout sessions, and 1...
We do not have marketing pro.. we are an irrigation company I would like to send 2 emails a year to all residential customers , one time to open, one time to close.. is there a way to do this in ST without Marketing Pro ?
It would be AMAZING to be able to filter out membership billings that are still owed for a recurring service reminder campaign in Marketing Pro! COMMUNITY-I-2869
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