Membership Monthly Charges

JasonHart
New Contributor

I have setup all my memberships in ST with auto billing and today is my first day I should have charges get paid and I don't see that any of them have been done can someone help with advice of what time of day they get charged or advice on how to resolve this issue ?

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StephanieGreene
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Good Afternoon, 

Did you set up Automatic Billing Rules? If you haven't done that under accounting it won't do it. It also won't work if you have already done a run manually yourself already for the month. 

 

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StephanieGreene
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Good Afternoon, 

Did you set up Automatic Billing Rules? If you haven't done that under accounting it won't do it. It also won't work if you have already done a run manually yourself already for the month.