05-01-2024 12:15 PM
our memberships ( we have two) can be bought annually or have monthly payments. My question is for customers with multiple systems are not getting billed the monthly fee for the second system. Ex- for two systems it should be 25.00 every month but it is only billing for first system which is 13.00. Seems this is only happening on our lowest plan and also when renewing annually, it is only charging for one system. What is going on? The more expensive maint plan is invoices correctly for multiple systems
05-06-2024 07:35 AM
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