Unable to Log Into Mobile App
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03-26-2024 07:43 AM
I have three technicians that are not able to log into to ST at all. I am trying to get with support but they have not been able to connect me with anyone.
Is anyone having this issue as well?
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Performance-Mobile
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03-27-2024 09:11 AM - edited 03-27-2024 09:13 AM
Could also have them update the app and device hardware. I would test the login from the office mobile platform on desktop. Could be a password reset issue as well or wrong username, there was a message on this yesterday about potential requirements for PW change requirements.
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03-26-2024 09:02 AM
We are not but my go to first step when the techs are having issues is to have them delete and reinstall the Service Titan Mobile app.
Bill Joplin's Air Conditioning & Heating
