Editable Tech Tablet View
We would like to be able to display the billing name - not the job location name on the techs tablet view - we should be able to update that.
Posts
Signature boxes.
Hello all. I’ve been finding that it’s difficult to have customers sign off on the signature box, there is no color differentiation and the signature capture box is a very light gray outlines dotted box. I think it would be lovely if ServiceTitan wan...
Highlighting phone number for technician to call as a priority.
Hello everyone,I am a field technician finding that it to be infuriating that when I have 15 numbers I have to cycle through to find the one to call and sometimes I still don’t find it and I have to call my dispatcher. I think it would be lovely if s...
Resolved! Price book Categories to business units
I want to enable/disable certain price book categories based on business units. I have the business units assigned in the categories, but we can still see all price book items. Anyone know why?
Resolved! Viewing timecards in the mobile App?
Is there a way for the Technicians to view their timecards in the mobile App? Thanks in advance!
Presenting Findings Missing Descriptions
Hello, we use the forms for doing a checklist on each HVAC visit to present to the customer. When on mobile we use the estimates
Task Management and Technicians/Mobile
Currently, everything I am being told says 'task management' can only be used on the office side. However, you are able to assign technicians to a task. Wouldn't it make sense to open task management up on the mobile side so technicians can complete ...
app crashing when taking credit card payment
3 of my techs are experiencing a crash of the app when the swipe a card through an external reader, does anyone have any feedback for this?
Technician Ipad Display
Hello Everybody! We are having an issue with one of our technicians layout on their Ipad. When he creates any invoice or estimate, it does not showing prices. It looks as if it is too far over, even when we print. It does not show any prices for the ...
Resolved! Struggling to find techs?
I just listened to this podcast today, and it was so good!If you're struggling to keep your techs staffed, you might want to listen to this episode of the Toolbox for the Trades. Jackie Aubel interviewed Al Levi and Jason Kim. They share 5 steps to T...
