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Making outbound calls from job history

My guys and I are wondering why we can't make an outbound call to a customer from history? after the job is complete, we can see contact details but can't click the buttons to call. that means a tech that wants to call a customer to check if the repa...

GPS directions

I am looking for a way I can get the START button on the tablet while in ST for google maps that will have the voice giving the turn by turn directions.

OZ by • New Contributor
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Techs access to turn off job notifications

Often the techs will reach out to us in the office while they are in the field and ask us to turn off job notifications for specific jobs they are working on. It would be ideal if they could have access/permission to do this themselves from the field...

KhianaKlatt by • Valued Contributor II
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Resolved! Ability to zoom in on pictures in desktop and mobile

Really hope this get's modified so we can zoom in on pictures that our techs take. It is very common to have to zoom in to see certain items, or details, and currently it can't be done without first downloading the image to the computer.My previous s...

MikeHVAC by • New Contributor II
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Technicians On Next

I think it is dumb that if I set up a technician as a managed tech on Monday, Next does not recognize them until the following Monday after it resets. I'm paying to train a tech on Next but can't train them for entire week. This makes no sense. Is th...

Resolved! Billable hours

It would be helpful if the billable hours tab would calculate the cost for you and apply it to the invoice automatically. Leaving it up to the technician may not always be accurate. It would also eliminate 2 steps.

App

Is there a way to look up a custom or job number that is not already scheduled on the ST App as a technician

Resolved! Technician Profile Business Units

We are in the implementation stage of ServiceTitan trying to determine the level of detail we can have in our Business Units. We use Quickbooks as our accounting software and have the business units mapped to QBs class. Currently we have 3 office loc...

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