01-18-2023 09:45 AM
As of today 1/18/23 - When trying to save a new Service Item or Edit a current item, the Save button no longer works.
The only way I am currently able to edit an item is to put the list into "Edit mode" and then can only edit the items in the available columns.
Anyone else experiencing this issue???
Solved! Go to Solution.
01-20-2023 11:35 AM
Thank you for the update @e_dunn !
I noticed this morning that I was able to save edits again. Woohoo!
01-20-2023 11:38 AM
Oh @Samantha_MTSC that's great news! I just saw a ticket update, and it looks like it has been resolved.
@jgrooms, @Tammy_B, @scottf_GBO, @Daryl_CCI - are you seeing this resolved?
01-19-2023 05:32 AM
Yes I am experiencing the same issue. This work around only slightly helps as if you have to adjust the material in a service task it doesn't work.
It does not seem to affect creating material entries to my testing.
01-19-2023 07:30 AM
We got the same issues.
I duplicated a task and tried editing the information (Code, Name, Item Description, and Photo) but "Save" button is not working.
Service Titan, please resolve this ASAP.
Thank you!
01-19-2023 12:07 PM
Same. My support case has been "escalated".
01-19-2023 12:35 PM
I'm having the same issue
01-20-2023 06:11 AM
Hi @Samantha_MTSC, @Tammy_B, @scottf_GBO, @Daryl_CCI, @nicktonys - This has definitely been identified as an issue. It looks like the fix has been approved and we're awaiting deployment. As soon as I see the ticket has been updated, I will be sure to let you all know.
I'm sorry for any inconvenience this has caused for you and your teams.
01-20-2023 07:28 AM
Thanks for the update.
01-20-2023 11:35 AM
Thank you for the update @e_dunn !
I noticed this morning that I was able to save edits again. Woohoo!
01-20-2023 11:38 AM
Oh @Samantha_MTSC that's great news! I just saw a ticket update, and it looks like it has been resolved.
@jgrooms, @Tammy_B, @scottf_GBO, @Daryl_CCI - are you seeing this resolved?
01-20-2023 01:16 PM
It is fixed for me.
Thanks