Pricebook Issue: Save button

[Samantha_MTSC]

As of today 1/18/23 - When trying to save a new Service Item or Edit a current item, the Save button no longer works. 

The only way I am currently able to edit an item is to put the list into "Edit mode" and then can only edit the items in the available columns.

Anyone else experiencing this issue???

[Samantha_MTSC · Accepted solution]

Thank you for the update @e_dunn !
I noticed this morning that I was able to save edits again. Woohoo!

[nicktonys]

Yes I am experiencing the same issue. This work around only slightly helps as if you have to adjust the material in a service task it doesn't work.

It does not seem to affect creating material entries to my testing.

[Daryl_CCI]

We got the same issues.

I duplicated a task and tried editing the information (Code, Name, Item Description, and Photo) but "Save" button is not working.

Service Titan, please resolve this ASAP.

Thank you!

[scottf_GBO]

Same.  My support case has been "escalated".

[Tammy_B]

I'm having the same issue

[e_dunn]

Hi @Samantha_MTSC, @Tammy_B, @scottf_GBO, @Daryl_CCI, @nicktonys - This has definitely been identified as an issue. It looks like the fix has been approved and we're awaiting deployment. As soon as I see the ticket has been updated, I will be sure to let you all know.

I'm sorry for any inconvenience this has caused for you and your teams.

[jgrooms]

Thanks for the update.

[Samantha_MTSC · Accepted solution]

Thank you for the update @e_dunn !
I noticed this morning that I was able to save edits again. Woohoo!

[e_dunn · Accepted solution]

Oh @Samantha_MTSC that's great news! I just saw a ticket update, and it looks like it has been resolved.

@jgrooms, @Tammy_B, @scottf_GBO, @Daryl_CCI - are you seeing this resolved?

[jgrooms]

It is fixed for me.

Thanks