We started using Schedule Engine before it was integrated with Service Titan formally and we only had two technicians for capacity. We have added another tech, but the capacity has not changed in our online booking screen to reflect that. What do I need to do to get his availability added to our online booking page through Schedule Engine? I have reached out to our Schedule Engine support specialist, but have not received an answer.
Thank you. I had tried that. This was something that Schedule Engine had to add from their back end. I had to submit a support ticket and they had to update our capacity to reflect the new technician.