Settings

Resolved! How to change your email the booking notifications are coming from

How do we change the email our booking notifications are coming from? We have customers that respond to that email and we would like the responses to go to a different email. However we can not find where to change the original email put in place.

Phantom Job Notifications

When booking a job and turning off the checkmark, it seems that our customers still get notifications as though a tech is coming to their job if it rolls over to another day unless we turn off the job notifications. What is your experience with this?

Resolved! Dispatch Board Setting

Let me start by saying I'm new to ServiceTitan, so this may be completely obvious and I am just missing it. But, is there a way to set your dispatch board to only show a fixed amount of time (say 7am - 7pm only) so it will quit shifting during the da...

Office staff attendance Tracking

I don't think it is possible in Service Titan, but I would love it if Service Titan allows Office Staff to have a screen that shows which Office Staff are checked in and working. That way if they take a break or leave the facility they could check ou...

KPI Entry

Is there a way to bulk update the technician monthly and daily goals with out going into each one and manual doing it.?

ST Updates Change Up Employee Permissions

Anyone else experiencing permissions automatically getting added or removed with system updates? We had an update last night and one of our dispatchers was no longer able to mark a technician as 'Done' once they had completed their After-Job Debrief....

Reverting back to "easy mode"

howdy everyone!one of our new dispatchers is using the "new" version of ST, with the flyout outs and all that.where in the settings can i change her back to the "old ways" like the way my login is setup? i cant seem to find it.thanks in advance!-Shan...

Resolved! Sales Tax Zones setting

I have a question - Do the sales tax zones that are set up in Service Titan auto-update? I've started checking and some of them are incorrect. Am I supposed to check this every so often? I figured this was somehow automated.

Hide a business unit?

Is there a way to hide a business unit from the office? We are debating setting up a business unit for things like warehouse, stock inventory and non specific overhead time.

User facing configurations.

Wanted to reach out and see if anyone has or has not noticed that the user side configuration is available to them. We received our update late and thats the only feature that appears to have vanished on this update. Anyone else?

ServiceTitan Community

Posts

Resolved! How to change your email the booking notifications are coming from

Phantom Job Notifications

Resolved! Dispatch Board Setting

Office staff attendance Tracking

KPI Entry

ST Updates Change Up Employee Permissions

Reverting back to "easy mode"

Resolved! Sales Tax Zones setting

Hide a business unit?

User facing configurations.

Burden Rate on Salesman

How to change your email the booking notifications...

Dispatch Board Setting

Skill set capacity vs adjustable capacity planning

Sales Tax Zones setting

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