03-23-2023 11:51 AM
Has Service Titan thought of adding a feature where you can change the color of the call bubbles? We have multiple queues, and often a call will sit unanswered but it is for another department. It would be a huge help if we were able to have different calls for the different queues / phone numbers the customers called in.
Solved! Go to Solution.
03-23-2023 11:56 AM
Probably not a bad idea to put that in as an idea within the community.
03-28-2023 01:05 PM
Yes! So it would be nice to if it could be colour coded by person as well, so I can see when @KhianaKlatt has taken the call and if there are any waiting that I can jump on as well.
03-28-2023 01:16 PM
ooh yes, great additional idea!!
03-23-2023 12:37 PM
Love this idea Andrea! Thanks for being on the call today!
03-23-2023 11:57 AM
Please share if you post this idea! Id be glad to vote it up! 🙂
03-23-2023 11:56 AM
That's a good idea! If it's not in ideas, you should add it and I would definitely vote for it! 😊
03-23-2023 11:56 AM
Probably not a bad idea to put that in as an idea within the community.