Helper Splits

BDJ
New Contributor II

Why is it Helpers cannot have splits assigned to them? Has anyone else had issues with this? We use splits to assign a percentage of the job's production to each person executing the work. I noticed they allow it on zero dollar invoices but not on any other invoices. I wonder if anyone else has this issue and any solution/workaround.

1 ACCEPTED SOLUTION

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

You can only apply splits to Managed Technicians. 

 

Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert

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2 REPLIES 2

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

You can only apply splits to Managed Technicians. 

 

Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert

BDJ
New Contributor II

Exactly! That is the issue. How can we turn that on for Helpers. BTW... Originally Service Titan sold us on this feature being available. So this is one of the reasons I am reaching out to the community, since we have not seen any way to do this. Seems like it would be simple to do especially since it can be done on Helpers attached to zero dollar invoices.