On Call Standby Pay

[Priority80]

Our employees receive a flat rate allowance for being on-call regardless of weather they go on a call or not. I am unsure how to add this Standby pay into ST for job costing/department revenue purposes. I can use the work around of just doing a payroll adjustment to add the $300 standby to a call they went on - but what about when they had no on call jobs - where could it be stored?

Any solutions would be greatly appreciated. 

[Daphne]

@JessicaSmith - Thank you for that information.  Do you set up a fake customer to add the project to each month?  i amin the process of setting up various payroll profiles.  This was one of the issues I had.  How to pay the hours for training, meeting, or on call pay.  I wish we could choose both timesheet and commission without paying the worked hours on the timesheet.  Only pay the hours for the other events.

What do you do for helpers on jobs?  If I have the pay rule set to pay for hours on equipment, it is paying both of them the same hours.  The helper might have only showed up to help half the time of the job and not the full time.  Most of our helpers are hourly pay only and will not cause a problem, but sometimes we have to send a managed tech as a helper to help for part of the job.  What is the best way to pay them for being a helper?

Lastly, what is the best job costing report to use to see Revenue less performance pay, hourly pay, equipment and material costs?  The report that I have does not have perf pay as a choice for columns.  Is there a report that mirrors the Job Costing pop out on invoices?

[JessicaSmith · Accepted solution]

I did miss this! Thanks for pinging me again- we have a fake customer call NON JOB EVENTS.

You CAN pay hours & commissions without paying the hours on the timesheets IF you create non-job events with hourly rates. So put your tech's hourly rate in as $0, then create non-job events that have special pay rates. You could even go so far as to make different ones for different techs, like Jason Meeting pays $15/hour but Steve Meeting could pay $25. You wouldn't do this AND my fake non-job job method.

I'm paying my techs hourly still so I can't help on your pay rule for hours on equipment.

For the job costing- I'd use the jobs report, you can include all the different job costs including performance pay- and then export to excel and use a formula to subtract the labor, materials, equipment, and performance pay cells from the revenue cell.

[JessicaSmith]

I've started using a new workaround for recording department costing when it's not specifically for a job (say meeting time)- I create a project each month with a "non-job" job for each business unit- then instead of non-job events, I put appointments on the job that the techs clock into. You could also put a direct payroll adjustment onto that non-job job for the on call pay.

[Daphne]

Hi Jessica.  I am not sure if you saw my question above...Do you set up a fake customer to add the project to each month? 

[Priority80]

Hi Daphne, I implemented Jessica's suggestion and we have a "test" customer in our system that has our office address and we use that for our project/job for each month to add those misc items to for job costing. You will need a different job for each department you have as you will need different business units. Hope this helps! 

In regards to your helper inquiry I'm not sure how to help with that - we just have our helpers clock into the job themselves and don't do them as "teams"