Posts

Unaccepted Timekeeping Status?

Hello! Our company is fairly new to the Aspire system and this is our second week doing payroll through Aspire. We have some of our employees whose times have been approved in the weekly time review but when reviewing their time, we see an Approved s...

BetsyM2980_0-1710251867376.png

Configurable Payroll

We just created our first configurable payroll profile and it was working great until some of the jobs did not show up on the report that were ran in that payroll week. I shortly realized that the report date range is based off the "invoice date" as ...

Timesheets

Hello, I am wondering if there is a way that Service Titan can automatically change the Clock in and/or Clock out time to the quarter hour to make it easier.Thank you! Have a great day:)

Kacey by New Contributor
  • 124 Views
  • 1 replies
  • 0 kudos

Split Commissions in Payroll for Two Technicians

Hi i'm trying to figure out how to split the commissions on payroll. Situation: Two installers are on a job and one technician sells a item. All the commission is going to the technician that sells it... I want to be able to split that commission, an...

jbbrewst by New Contributor II
  • 146 Views
  • 1 replies
  • 0 kudos

Suggestion: Unpaid Idle time Tech Notifications

We have set our up our Idle time so that any Idle over 60 minutes is unpaid. However, we have techs that do not review their timesheets at the end of their day to verify it is correct. I would love to see an option to have the system give them a popu...

CheriM by New Contributor
  • 128 Views
  • 1 replies
  • 0 kudos

Clock Out Reminders

If our techs need to return to the office for any reason, we want them to be able to clock out manually rather than when the last job/event is completed. Is there a way to have Titan send them reminders to clock out at the end of each day, to reduce ...

touchetp by New Contributor
  • 210 Views
  • 1 replies
  • 3 kudos

How To Pay Installers off sold hours

Hello im looking for how to pay installers off sold hours in configurable payroll.. I see that its a easy setup, but our "sold hours" are more on the equipment level then the service level. Is there a way to pay off the hours in the equipment AND the...

jbbrewst by New Contributor II
  • 251 Views
  • 2 replies
  • 0 kudos

Technician Payroll parameters

Currently we only pay our technicians drive time on the 1st call of the day if it is over a 30 minute drive. IF it is not we don't pay Drive time, however there is not currently a way to set it to pay tech if DT is over 30 minutes. IF there is can yo...

Debbie2 by New Contributor
  • 179 Views
  • 1 replies
  • 0 kudos

Simple Timesheet Report

I was wondering if there is a simple clock in/clock out report that can be generated just to show technician clock ins/outs. I've messed with custom reports but the whole "idle, working, driving, etc." fields are not what I want to see. These tend to...

Lou1368 by New Contributor II
  • 476 Views
  • 4 replies
  • 0 kudos