Technician Availability Shift Report
There should be a report that can be generated of Technician Shifts. This will help track Technician shifts, see patterns when techs call out etc.
Posts
Random Clock in
The past two weeks I have had one day where my technicians were clocked in when not working, last week they were clocked in at midnight on a Saturday and clocked out at 11:59 PM, anyone else noticed anything like this.
Non-Job Events and Time
I'm looking for information or suggestions on how the time for non-job events, specifically meetings work. I've read over articles but none address this issue. We have weekly meetings scheduled for techs as non-job events. They are marked as paid and...
Resolved! Payroll Reporting
Is there a way to run a report based on pay period that just shows a technicians total hours for the day not each individual job?
Payroll
When editing a timesheet, the system kicks you back out after each entry. If you have to make multiple changes to an employee, it requires opening up the record very single time. Is there a way around this.
Resolved! Timesheet Page Has A Bug?
The timesheets page seems to have a bug. When I try to add an entry on a technician's timesheet it is adding the entry on the day before instead of the current date. Is anyone else having this problem?
Payroll Approval Alerts
Please vote for my idea for Payroll Approval Alerts. If this is already an option, I would like to know about it! It would be wonderful if there were alerts set up to notify employees when their payroll is ready to approve and to notify the office wh...
What's going on with timesheets??
When you click on the technician on the right side of the dispatch board and click edit timesheet it use to only bring up that days timesheet. It made it easy to make necessary edits... now it brings up the payroll for the whole payroll period with t...
Plumbing Installation Bonuses
Hello ServiceTitan Family! I am looking for plumbing companies that are willing to share their bonus structure for their installers - I have a fellow company hoping to chat! Please feel free to comment your ideas or let us know if you're willing to h...
It comes in threes I guess... job timesheets not showing to pay on Friday.
None of my techs are being paid for job timesheets Friday (picture shows one tech, but they are all like this). I have blue lines for time on the dispatch board, I have job timesheets on the jobs, but they aren't here.
