We have been having a problem with any discounts being taken on an job, where the commission is based off the amount before the discount. I don't know if this is an issue with how things are set up in ST because I just handle the payroll.I have tried...
Can we export timesheets in a CSV format?
When using our old software I was able to go in to the payroll section weekly and see what cash/checks a tech had collected throughout the week. I was then able to "accept" the check or cash meaning the technician had turned it in to the office and w...
I am working to update my technician timesheets and I keep getting this error about a temp c/o overlapping with my technicians times. However, these temp c/os do not exist on their timesheets. Are there any other ways I can view a tech timesheet to r...
Sorry, I should be clear. I need to move columns and delete some columns in the technician timesheet summary report.
We are just starting to use ST timesheets for hourly employees. I find the printed weekly timesheets has more information on them than we need at this point. Is there a way to modify the timesheet?
When I go to edit employee timesheets some dates appear with the add entry option greyed out (despite having the tech scheduled and completing jobs on these days) and sometimes the days do not appear at all. Any help explaining why this is and how I ...
Why is it Helpers cannot have splits assigned to them? Has anyone else had issues with this? We use splits to assign a percentage of the job's production to each person executing the work. I noticed they allow it on zero dollar invoices but not on an...
Food for thought:We've had issues with some of our techs abusing the "free" clock in time, eating the clock in the mornings and not doing work tasks until 8 am, yet clocking in at 7:30. We were looking into having the clock in feature "locked" until ...
Is there a way for employees to enter Unpaid Time Off for future date in the same week? My colleague tried entering Unpaid Time Off for this coming Friday and it wouldn't let her do it.
