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Welcome to the Titan Lounge!

Hi everyone and welcome! Whether you've just joined or have been with us for years, this is the perfect spot to introduce yourself, celebrate achievements (like earning your ServiceTitan Certified Administrator certificate or joined Torch Network), a...

e_dunn by • Former Titan
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  • 3 replies
  • 28 kudos

Hello!

Hi All! I am mainly posting because it's the last step I needed to see my progress bar finish but I'm happy to say hi to everyone here!I'm a ServiceTitan certified admin and currently the ServiceTitan Administrator at T3 Services Group (former CRM Su...

emilyramirez by • ServiceTitan Certified Administrator
  • 82 Views
  • 0 replies
  • 0 kudos

Hello!

Hi guys. Not new to Service Titan, but new HERE. Looking forward to learning from you guys!

dkmullins by • New Contributor
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  • 0 replies
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Resolved! Business Units when collecting payments.

I am hoping this is where I can get an answer.I receive checks in the mail and when I go to the accounting tab and apply payments, search the invoice number or customer, select the check payment, it is asking me for a "business unit." I then have to ...

Resolved! Help! Identifiing transgender customers for service techs

All names have been changed.We have several customers who were formerly "John" and are now "Suzy". Or vice versa. We don't always see the service techs in order to give them a verbal heads up. All of these customers have been with us for some time. H...

dodette by • New Contributor II
  • 204 Views
  • 3 replies
  • 1 kudos

Automated email sent to customer

We have technicians asking if we can stop the automated message about the technician being on their way to the customer after the initial visit. At times, the technician might only be opening the job to update the estimate, or add details, but each t...

TandiWP1 by • New Contributor
  • 145 Views
  • 3 replies
  • 0 kudos

Time to get squeaky again-regarding deactivated Techs

I am wondering why I can't view a past dispatch board in full-currently inactive (terminated) technicians who were on jobs on days in the past are not visible when I go to that day. When I am trying to do a sanity tech on how many techs and how many ...

debbloui by • New Contributor III
  • 139 Views
  • 2 replies
  • 0 kudos

Hey gang!

Happy to be here to learn even more! 

aware134 by • ServiceTitan Certified Administrator
  • 209 Views
  • 3 replies
  • 3 kudos

Hello!

Hello from a CSR in Florida, I work in HVAC and love using service titan to help my customer and techs

hattiema by • New Contributor II
  • 226 Views
  • 3 replies
  • 2 kudos
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