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Welcome to the Titan Lounge!

Hi everyone and welcome! Whether you've just joined or have been with us for years, this is the perfect spot to introduce yourself, celebrate achievements (like earning your ServiceTitan Certified Administrator certificate or joined Torch Network), a...

e_dunn by • Former Titan
  • 1339 Views
  • 3 replies
  • 29 kudos

Happy Monday!

Just a quick hello and Happy Monday to everyone! We've been with Titan for going on 3 years now, but haven't spent much time in the community.

TiffDaniel by • ServiceTitan Certified Administrator
  • 204 Views
  • 2 replies
  • 2 kudos

Project Backlogs

Good Morning Everyone. I wanted to see if anyone has successfully made a report that would show your backlog for sold projects. I haven't been able to find a report that would show the contract amounts versus what has been billed. Thanks in advance

jpbeyer by • New Contributor II
  • 277 Views
  • 2 replies
  • 0 kudos

Hello from West Georgia!

Hey y'all! Been using Service Titan for several years now but just now getting over to the community side. I am excited to get to know others and share knowledge!

AFralick by • New Contributor
  • 148 Views
  • 1 replies
  • 2 kudos

Online Quickbooks Class Issues

Hello All, Can someone help me with a mapping issue. So we have all our busniess units talking to our classes in QB online. When we process invoices they all land in the correct class in quickbooks. But we cannot for the life of us get the Purchase o...

Good Morning from California

Hi there everyone! Been using Service Titan regularly for a few months now, and I would really like to get in touch with some contractors in California to discuss the best ways to utilize Service Titan! We are Mountain Service Company, a small Electr...

eknoxmsc by • New Contributor II
  • 199 Views
  • 1 replies
  • 2 kudos

Hi Everyone!

Hi everyone! Just passed my Certified Admin Program for our HVAC company in Boston. Learned a lot through those exams. Eager to implement some of those into our day to day operations.

cclarke by • ServiceTitan Certified Administrator
  • 350 Views
  • 3 replies
  • 6 kudos

Memberships

Hi there! I have an annual membership that I need to show the expiration date on the customer side. I have been unable to do this. Also, when I run my expired membership report, it comes up empty. Is anyone able to give me some clarification as to ho...

andreabr by • New Contributor
  • 188 Views
  • 1 replies
  • 1 kudos

Just saying hello! 😊

Hi, I'm excited to be with you all in this great community! It's wonderful to see the all the support around here, and I look forward to contributing. I'm a new Aspire Admin for a landscape company in the Bay Area of California, and I've been having ...

mwheeler by • New Contributor III
  • 198 Views
  • 1 replies
  • 2 kudos

'Resend the Estimate' in Email Settings

When using this feature I know we can create or make up the day we want the estimate to resend if the customer did not approve, but does it send continuously? For example, if we set the email setting to send 3 days after the estimate was given will i...

Savanna by • New Contributor
  • 250 Views
  • 1 replies
  • 0 kudos

General support - getting in touch with CSM

is it typically difficult to get in contact with your CSM? I called hours ago and still no one has been assigned to me. Service titan was already installed and some info has been inputted but i really need some guidance on how to navigate the system-...

MD by • New Contributor
  • 648 Views
  • 5 replies
  • 0 kudos
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