Posts

Resolved! In Coming Call Bubble

Good morning Service Titan World!!I need help please. I was trying to see how to send out mass text messages yesterday and created a campaign titled "Spring Time is Here." All the calls coming in, I used to see who it was that was calling in the bubb...

Ignite

Can someone help me find the link to sign up for the ignite series training group? I can find ember and spark, but not ignite.

Resolved! Merging locations

Hi Guys! Does anyone have any tips on how to easier merge locations? Thank you!

LD22 by New Contributor III
  • 1086 Views
  • 8 replies
  • 0 kudos

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 448 Views
  • 2 replies
  • 4 kudos

"Recent Update"

Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...

BKripp19 by Contributor
  • 1266 Views
  • 17 replies
  • 1 kudos

Multiple Smart Fields

We have a PDF form that we use which has 3 lines for the customer name and address. Line 1 is the location name so we use LNLine 2 is for the street address & name so we use LASNBut Line 3 is the City, State and Zip so I do not see a code for that. I...

MichelleR by New Contributor II
  • 765 Views
  • 4 replies
  • 1 kudos

STCA

Is there a next level of the CA program and if not is there one in the works?

ahall1 by ServiceTitan Certified Administrator
  • 491 Views
  • 2 replies
  • 0 kudos

MERRY CHRISTMAS!! πŸŽ…πŸŽ„β„πŸ€Ά

I wanted to drop in and whish everyone a very Merry Christmas and a Happy New Year!! I'm burning the last of my PTO and will hopefully not be logging in and working from 12/21-12/28 lol See y'all next year!

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RandiThompson by ServiceTitan Certified Administrator
  • 810 Views
  • 5 replies
  • 4 kudos

Resolved! Academy Videos

What videos do you recommend for Customer Service Representatives trying to master Service Titan? What was your personal favorite video or subject that taught you the most?