ServiceTitan Community

Fun day Monday! · 04-29-2024

Happy Monday! What does your company do to make work more fun or enjoyable or to retain employees long term? We offer benefits (that do not come off of our pay)! ‍⚕️ Our fridge/freezer is always well stocked with water, Gatorade, ice-cream/popsicles...

KhianaKlatt · 04-25-2024

Conversation topic for the group:As a Customer Service Representative, we are the first voice the client hears so we want to make sure it is a pleasant one. However, if a Customer Service Representative is genuinely having a bad day and is upset - ho...

Greener Home Grant announcement · 04-18-2024

Good morning Canadian users!   The announcement Canadian HVAC companies have been waiting for was released this week! This announcement confirmed that the Greener Home Grant continues to be paused.  An article from Global news states: The governme...

Help us help you! · 04-09-2024

Hello hello! What would you like to see more of in this group? This group was created for YOU - our fellow Canadian Service Titan users and we want it to be as beneficial as possible for each of you. Let us know what you would like to see more of! - ...

Solar Eclipse - Monday! 🌓 · 04-03-2024

I had an interesting question/topic raised - With the solar eclipse happening on Monday, will your business be closing early? Will the eclipse be fully visible where you are located? Will you close early to 1) ensure your staff are safe and not on th...

Re: Fun day Monday! · 04-30-2024

I'd love to see an event in the capital - Ottawa! @Jeremy_Wick Where do you think would be beneficial to host an event in Canada? @MirandaMel You're out on the west coast I believe? It seems we have a few users out your way! Where would you like to s...

KhianaKlatt · 04-29-2024

Oh no - that is rough! Sorry to hear that but I am relieved you are safe at least. I hope it gets fixed quickly!

KhianaKlatt · 04-26-2024

Thanks for sharing! I agree - I still put on my customer service voice but it is a lot harder to focus on hard days. I'm sorry it hits so close to home currently and I hope things get better for you soon! Take advantage of that office support group a...

KhianaKlatt · 04-26-2024

This is adorable! Thanks for sharing!

KhianaKlatt · 04-26-2024

Hello! I'm also a Canadian user. Miranda answered your question well - typing in the city name should help it populate. Occasionally, I will still have some addresses that do not populate and I have to manually type in the entire address. If you have...

ServiceTitan Community

User Statistics

User Activity

Fun day Monday!

Remaining positive on calls

Greener Home Grant announcement

Help us help you!

Solar Eclipse - Monday! 🌓

Re: Fun day Monday!

Re: Remaining positive on calls

Re: Remaining positive on calls

Re: Remaining positive on calls

Re: Adding new locations - Based in Canada