Hey CSRs and Dispatchers! We are so excited to host our Lunch and Learn this Thursday at 11:30am PT / 2:30pm ET. As you have seen in the Community announcements, this group platform will be sunsetting next week. BUT never fear, our Monthly Lunch and ...
Hello All, Today is our June Lunch and Learn from 1:30-2:30 CST. We have an interesting opportunity to attend Brittany's presentation before and during our time together. Then we will discuss the last 30 minutes. Register for Brittany's Webinar here,...
Hello friends! It's the third Thursday of the month - and you know what that means... Lunch and Learn! We meet the third Thursday of every month to bring you training and provide a space for you to share challenges, ask questions, and share advice wi...
Greetings everyone,We've been utilizing Service Titan for just over two weeks now, so there's still plenty to familiarize ourselves with. We transitioned from Jobber.My company handles a substantial workload that requires invoicing in the office by m...
Conversation topic for the group:As a Customer Service Representative, we are the first voice the client hears so we want to make sure it is a pleasant one. However, if a Customer Service Representative is genuinely having a bad day and is upset - ho...
Hey friends! I get this question a lot, so finally made a video for it. If you're wondering how to build a CSR Scorecard into a Custom Dashboard, say no more. Check out my video below! CSR Scorecard in Custom Dashboard Let me know if you have any que...
Hello group members! It's the third week of the month - and you know what that means... Lunch and Learn! We meet the third Thursday of every month to bring you training and provide a space for you to share challenges, ask questions, and share advice ...
WOW! The new weekly dispatch board will be available for Early Access starting May 2024! You'll love all the new capabilities that will make it so much easier to make dispatch decisions and be more efficient. If you'd like to jump in check it out, th...
How was everyone's Weekend?? What are your plans for this week? What is on your todo list? Preparing for our monthly call, how can we help you this month?
Just saw the new Weekly Dispatch Board feature has an early access sign-up option. https://community.servicetitan.com/t5/Dispatch/Ready-Set-Dispatch-Announcing-the-launch-of-the-new-Weekly/td-p/46921
