Hey friends! I get this question a lot, so finally made a video for it. If you're wondering how to build a CSR Scorecard into a Custom Dashboard, say no more. Check out my video below! CSR Scorecard in Custom Dashboard Let me know if you have any que...
Hello group members! It's the third week of the month - and you know what that means... Lunch and Learn! We meet the third Thursday of every month to bring you training and provide a space for you to share challenges, ask questions, and share advice ...
WOW! The new weekly dispatch board will be available for Early Access starting May 2024! You'll love all the new capabilities that will make it so much easier to make dispatch decisions and be more efficient. If you'd like to jump in check it out, th...
How was everyone's Weekend?? What are your plans for this week? What is on your todo list? Preparing for our monthly call, how can we help you this month?
Just saw the new Weekly Dispatch Board feature has an early access sign-up option. https://community.servicetitan.com/t5/Dispatch/Ready-Set-Dispatch-Announcing-the-launch-of-the-new-Weekly/td-p/46921
Hi! It's me again! I found another place we could use some feedback from dispatchers - this is specifically for Messaging/Notifications. Find more information HERE. Thank you for always giving such great feedback, and shaping the future of ServiceTit...
Hello friends! Don't miss out on this post in the Dispatch discussion board: Sign Up For Teams Management - Early Access I know a handful of you will want in on this action! Have a great week!
Hello friends! Hope everyone had a great Easter! Today, we are launching a brand new study to help us improve Dispatch, and we would love your input. If you are a Dispatcher and your daily duties involve dispatching, please participate by taking this...
Hello! My name is Kimberly and I have been working for Bowman's Plumbing, Heating and Air Conditioning for the past 4 months. I've been trying to gain more confidence when I answer phone calls but I still seem to be very hesitant when speaking with c...
WOW!! We made it to 600 group members! Thank you all for being here and being part of this group. You are each a valuable member and we appreciate your support and engagement! What has been the best part of being in the group? And what would you like...
