5 most recent posts

Community Activity

Locking filters on dispatch board

I just wanted to suggest making it an option to lock the filters you choose on the dispatch board.We are a company that has a couple of different locations and everyday we have to set the filters on the dispatch board to just our guys, or if we even ...

Resolved! CSR/Dispatcher/Permits

Hi!! We are looking for insight on how others split the roles of CSR/Dispatcher.We are an Plumbing Company that is growing. Looking for ideas / thoughts on having one person as CSR/Dispatcher/Permits, or having one person as a CSR/Permits and one per...

Tiffy76 by New Contributor III
  • 3 replies
  • 0 kudos

Resolved! Down Time

Hello, I work for a growing plumbing company, I was wondering what do your CSR's and Dispatchers do during slow times? Somedays we will take calls all day and sometimes it will be in random burst throughout the day. Do you have a list of things to ke...

Tiffy76 by New Contributor III
  • 2 replies
  • 1 kudos

Stripe and ServiceTitan

Hoping to find or create a way to "link" a stripe payment directly into ServiceTitan. Example: We have a webpage that is for a Membership sign-up. The page has a "pay now" button that directs them to Stripe for completion of payment. The money goes i...

Tech Cannot Log Into ServiceTitan App on New Iphone

I have a tech that got a brand new Apple iPhone 15. When we tries to log into the ServiceTitan app, under the blue sign in button it says "getting ready" and he can't click anything else. His phone software is up to date, as well as the ServiceTitan ...

Sgraham by New Contributor
  • 0 replies
  • 0 kudos

Hello From Philly

I'm the owner of GEN3 Electric and HVAC. I just noticed that I need to say hello here to complete my Profile.

blutz by Contributor III
  • 1 replies
  • 1 kudos

Hello ~

Good afternoon from South Florida. Where do I go to see live updates? Thanks and hope everyone has a great rest of their day.

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