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** COMMUNITY UPDATE **

We heard and appreciate your feedback regarding the Community sunset. To ensure those who are unable to access Facebook have a method of connecting with other ServiceTitan customers, we have decided to keep the Discussions feature of the ServiceTitan Community active as we evaluate alternative solutions that will provide the best user experience. We will inform you of any future plans or changes as they evolve.

As previously stated, we will continue forward with moving other key features of the ServiceTitan Community to the ServiceTitan platform in the fall release. Those features include: Ideas, Events Calendar, Announcements, and CSM contact information. The ability to contact Support and manage your support cases is already available with ServiceTitan's Help Center. In our transition, Programs and Groups were decommissioned on July 24, 2024. Content once located in Programs is transitioning to the Knowledge Base.

Again, we thank you for your contributions to Community. We hope you will continue to engage with your fellow customers in Discussions or on Facebook Group, ServiceTitan Masterminds, the official social group for current ServiceTitan customers. Masterminds leverages Facebook Groups to create an environment where customers can network with industry professionals, ask questions about ServiceTitan and business strategy, share tips and tricks, and learn from community and brand-shared resources. We have a dedicated team at ServiceTitan to moderate and support Masterminds, and have made a concerted effort to encourage engagement and networking in a positive way to combat the negative sentiment we have seen in the past. We hope that you'll join us there and help make it a better experience for all customers.

Announcements

5 most recent posts

Community Activity

membership tracking

Hello, I'm trying to figure out a issue with tracking who sold our club membership. Our service tech with sell a club with a purchase of system. That estimate is sold by him and then a new job is created for the install technician to install. the clu...

Dougjj by New Contributor II
  • 12 Views
  • 0 replies
  • 0 kudos

Download Job Photos

Is there a way to download Photos of multiple jobs at once?

zm by New Contributor
  • 67 Views
  • 0 replies
  • 1 kudos

Hello

I have been working with Service Titan for over a year and excited to learn more.

RWest2023 by New Contributor
  • 57 Views
  • 0 replies
  • 1 kudos

Estimate Items

Is there a way to "Add Warranty Info" as one of the required options before creating a quote for a customer?

Pricebook Quantity

Is there a way to lock the PriceBook so the team can’t manipulate the quantity to lower the price, like changing something to 0.75 instead of 1?

Hi

I'm new to the community but have been using ST for a little over a year. I am excited to learn as much as possible to use here at work. Not maximizing all the tools.

AR by New Contributor
  • 61 Views
  • 0 replies
  • 0 kudos

Payment Confirmation Email?

Is there a way to send a confirmation email when payment is taken over the phone for multiple invoices? Currently the only way we're aware to send a "receipt" is by sending every individual invoice that was charged instead of one confirmation.Thank y...

Dynamic Pricing over Client Specific Pricing - BROKEN

Client Specific Pricing is used to determine the markup on Materials for Material line items on invoices. This is perfect for T&M Sales. However, if that T&M Customer wants a quote, Client Specific Pricing corrupts the invoice!!The problem is on seve...

BDJ by New Contributor III
  • 93 Views
  • 0 replies
  • 0 kudos

Reports

Can I run a report that shows cost of purchases and returns in the same report?

Spellis by New Contributor
  • 87 Views
  • 0 replies
  • 0 kudos
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