Announcements

5 most recent posts

Community Activity

Bad Update by Service Titan

Service Titan recently did an update which changed tasks. BEFORE the update, tasks that were open were colored green & tasks that were closed were colored red. AFTER the update, open tasks are now red and closed tasks are now green. It makes no sense...

Jenna by Visitor
  • 4 Views
  • 1 replies
  • 1 kudos

Bad update by Service Titan

Service Titan recently did an update which changed tasks. BEFORE the update, tasks that were open were colored green & tasks that were closed were colored red. AFTER the update, open tasks are now red and closed tasks are now green. It makes no sense...

Jenna by Visitor
  • 2 Views
  • 0 replies
  • 0 kudos

Technician's License on Invoice

Is there a way to show the technician's license number on the invoice? We do not have the customers sign the acknowledgment or authorization paragraphs, so we cannot include them in that portion of our invoicing setup. I appreciate any help you can p...

Win Cash and a New Car For Submitting Referrals!

We’ve updated our referral program with more ways to win cash prizes and a new grand prize — a Tesla Model 3! ServiceTitan’s referral program has been revamped and now there are more ways for you to win cash and be in the running to win a NEW Tesla —...

nmendzer
by New Contributor
  • 4 Views
  • 0 replies
  • 0 kudos

ST on Chrome book

Does Service Titan not work on a Chrome Book? I have tried to log in and it will not let me do so. Any tips?

Customers not confirming appts until the last minute

This is not really specific to the Chimney Industry or ST, in particular. Sometimes, customers will just not confirm no matter how many times we send out advanced Booking Confirmations (whether automated or customized text and/or email and or voicema...

barbaral by New Contributor III
  • 6 Views
  • 0 replies
  • 0 kudos

Technician Scores

Good morning, I am trying to figure out if there is a way to pull up technician scores for reviews. Is there any way to do this with specific technicians that'll show their Average rating, and verified reviews?

JustinC by New Contributor
  • 5 Views
  • 0 replies
  • 0 kudos

Warranty Workflow Questions

Wondering if I can get some help walking through warranty tracking and invoicing. Given the hypothetical situation below, how would this be handled?The technician goes out on a troubleshoot job and finds a control board that needs to be replaced. The...

ccmx106 by New Contributor
  • 6 Views
  • 1 replies
  • 0 kudos
  • Release
  • Webinar
  • Training
  • Live Event
Note: Event times are displayed based on your system's time zone.
Getting Started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the ServiceTitan Community.