08-15-2022 07:12 AM
We recently noticed that when sending statements to customers either by email or printing, the "Please remit to:" at the top right is blank underneath. Where can we add this information? I have looked under email settings, business units but haven't found it yet.
01-16-2023 12:29 PM
There should be a separate line for just statements - as our logo has the address included in it. Please make this an option in the future
08-15-2022 01:54 PM
Hi there! Are you able to the check the business unit of the invoice number that is in your example and make sure that particular business unit has your company's information listed in the business unit settings?
08-17-2022 06:44 AM
Yes, I did go back through and make sure any BU's had the address attached to them even if one was deactivated.