Posts

Adding a task Price to a service

Hi Everyone!I'm not sure if I'm saying this right, but I'm looking to add tasks to certain services we provide. I'm not sure how to go about handling this or if it's even possible. Any information is greatly appreciated.UPDATE: We are transitioning t...

driley08 by New Contributor III
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Job without Managed Technician Time - Is it possible??

Hi! We have many instances where, on some of our smaller jobs, we sub them out and simply mark up that vendor bill, and so we do not have any managed technician time on the job. I cannot find a way to process this in service titan. I looked at using ...

Mobile Tablet Loosing Notes and Job Details

Two of our technicians have been experiencing difficulty with their mobile tablets loosing notes and not syncing. There have been times where their notes from multiple jobs will get wiped and their arrival and dispatch times will be erased. In the of...

Issues with closing out a job

Is anyone else having issues with closing out a job? This just started today (following an update last night). We get an error code that reads: "Sequence Contains No Matching Elements".

thaggerty by New Contributor III
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Resolved! Production Analysis

We have weekly Production meetings to identify if a Sales person bid a job well (or poorly) in terms of Labor hours OR if our Install Techs were just slow in installing the system(s). So we currently use an Excel spreadsheet to track EVERY job (Insta...

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alemke by New Contributor II
  • 472 Views
  • 2 replies
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Photo capyure

Is anyone else having issues with the photo capture option? I have several techs that are having issues with the link Service titan sends to upload photos they have taken with their phones.

vwiggins by New Contributor II
  • 744 Views
  • 3 replies
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Missing Tasks/Services report

Is there a report, or how can I make a report that has invoices with missing tasks/services. We're having a huge problem with it and I'm trying to make it easier to find those missing tasks/service jobs. Thanks!

cheri107 by ServiceTitan Certified Administrator
  • 850 Views
  • 5 replies
  • 1 kudos

Inspection summary requirement

Hello! Does anyone know whether you can make a Inspection Summary or Report a requirement in order to close out a job? I can't seem to figure it out. I know you can add required fields but cannot find anything on this. Thanks for any help!