Settings

Ability to Import our own Custom Document Templates outside of the Template Designer

Our company has been having trouble uploading our own Service Agreement templates into the "Document Template" creation software in Settings. We would like to be able to retain the formatting our current templates whilst bringing them into ServiceTit...

Screen Keeps Freezing While I'm Previewing A Form

Hey Fellow Titans!I am working on editing a vehicle inspection form with conditional logic. Every time I try to preview the form, my screen freezes and I can't try it out. Anyone else ever had this happen?

Resolved! Report to show bounced emails?

Is there a report that will show emails that have bounced?

closing a task

Is there a way to see who actually closed a task? Maybe see who and when? Like date etc

ST 69 update how to set Default Warehouse

This was just rolled out but had no details on how to set it just yet (that I have seen) so figured I would put this out there in case anyone else is interested!Under each business unit, you can now select the default warehouse so that when you creat...

Resolved! How to change your email the booking notifications are coming from

How do we change the email our booking notifications are coming from? We have customers that respond to that email and we would like the responses to go to a different email. However we can not find where to change the original email put in place.

Phantom Job Notifications

When booking a job and turning off the checkmark, it seems that our customers still get notifications as though a tech is coming to their job if it rolls over to another day unless we turn off the job notifications. What is your experience with this?

Resolved! Dispatch Board Setting

Let me start by saying I'm new to ServiceTitan, so this may be completely obvious and I am just missing it. But, is there a way to set your dispatch board to only show a fixed amount of time (say 7am - 7pm only) so it will quit shifting during the da...

Office staff attendance Tracking

I don't think it is possible in Service Titan, but I would love it if Service Titan allows Office Staff to have a screen that shows which Office Staff are checked in and working. That way if they take a break or leave the facility they could check ou...

KPI Entry

Is there a way to bulk update the technician monthly and daily goals with out going into each one and manual doing it.?

ServiceTitan Community

Posts

Ability to Import our own Custom Document Templates outside of the Template Designer

Screen Keeps Freezing While I'm Previewing A Form

Resolved! Report to show bounced emails?

closing a task

ST 69 update how to set Default Warehouse

Resolved! How to change your email the booking notifications are coming from

Phantom Job Notifications

Resolved! Dispatch Board Setting

Office staff attendance Tracking

KPI Entry

Ability to Import our own Custom Document Template...

Screen Keeps Freezing While I'm Previewing A Form

ST 69 update how to set Default Warehouse

Burden Rate on Salesman

Report to show bounced emails?

How to change your email the booking notifications...

Dispatch Board Setting

Skill set capacity vs adjustable capacity planning

Sales Tax Zones setting