I love the new feature with the technician chats showing as unread but I miss having it show in it's own side bar on the far right side of the dispatch screen. Would be great if that part could be restored as it was before
Hi! I thought I made a post here a few days ago, but may have gotten pulled away. We started using Service Titan about a year ago. It has been an amazing step up from our antiquated software and we are still learning new things every day! Small, but ...
Has anyone used the ToolboxTechs integration for reconciling vendor invoices? I am looking to help our accounting department efficiently input vendor invoices. We did a demo this week but I wanted to see if anyone else in the community has used their...
Hello everyone!I'm Daniel, a user experience researcher at ServiceTitan.I have a usability study to test a new support experience within the ST desktop platform, and we'd love to get your feedback on it.This test explores a proposed workflow for the ...
At our company we have dispatchers working weekends, early mornings, and nights it would be very beneficial for a "Mark All as Read" button to be implemented so each dispatcher doesn't need to manually check every single text message when their shift...
We need Service titan integration with FMPilot 2. Service Titan does not, currently, integrate with FMPilot 2. It would be great if they added this integration to their Release schedule.Has anyone developed their own integration using ST's and FMPilo...
We recently started using the option to give customers the ability to approve estimates online. We thought this was going to be a great feature. However, we did not realize until today when a customer showed us what it looks like on their end just ho...
For Jobs W/O Payment Report, it would be nice to have an option to add Customer Payment Net Terms & Due Date as columns. I use this report to track my account receivables. I generate a sheet with this report for my follow ups, so Net Terms with due d...
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