Hello. My technicians are able to access the Academy on their Pixel
phones but the link is not working when they try to use it in the mobile
app on their Samsung tablets. Has anyone else experienced this? Is there
a solution?'Thanks in advance.
I just had a technician schedule a paid non-job event from the mobile
side today. I can't seem to find anywhere in permissions how to turn off
the ability to create those. I thought it was only a permission for the
office side. Is there a way to not ...
When a tech captures a photo on a job or a form through the mobile app,
it also saves the photo on the iPad. This results in all the photos
hogging up the iPad storage. These photos do not need to be saved on the
tech's devices. They only need to be ...
When a tech fills out a form, they are unable to see notes they have put
into it. Am I missing something/somewhere that they can see the notes?
My only thoughts on a workaround are for them to email the form to
themselves to see it.
When selling an estimate sometimes our tech will hit a wrong button and
say perform work later. If an estimate is sold via esign it is
automically sold for later. I know if you click the 3 dots next to the
estimate you can toggle it to perform work n...
Our technicians do not have the ability on the mobile app to see how
long they were on a job in order to charge the appropriate labor hours
spent on a job. This is extremely critical for our field techs. The tech
should not be spending time calling t...
Currently, there is a cooling load calculator in ST Mobile. We would
like to see a heating option too, or be able to integrate with other
load calc apps. This idea has already been submitted by someone else,
but it doesn't have very many votes yet!Lo...
I am able to log into the desktop version but I cannot get into the
mobile app. I have reset the password 3 times and uninstalled the app
and reinstalled. I also made sure I was logged out of the desktop before
trying to log into the mobile app.Help.
How are others using the features within Aspire to report 'daily logs'
at the end of each day?We typically have our crew leader and/or anyone
who visits a job site (PM, owner, designer) log what they did on site
that day and attach multiple photos to...