Posts

Files not opening on mobile app

Has anyone had issues trying to open PDF files on the mobile app? It shows the file is uploaded, but when you click into it it never loads and is just a black screen. Have had a few technicians randomly have this issue so far.

msjewell23 by New Contributor III
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Hiding Files From Technicians

Hello Everyone!Curious if anyone has found a solution/work around to be able to hide files from technicians on the mobile side? We are wanting to add PO's from contractors but dont' want the mobile techs to see that. Any solutions?

Mobile Check Capture

We are looking at turning the mobile check capture on in our office for the field. Can anyone share the pros and cons they have experienced with this?

Saved but not completed forms

Does anyone know of a way to create an alert or a tag on a form when it is saved but not completed? Sometimes our technicians accidentally do not complete a form and therefore we do not get a notification in the office or a tag on the dispatch board....

JF1296 by New Contributor
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Resolved! What Causes Error Code 40003 in QuickBooks and How Can I Fix It?

Has anyone faced Error Code 40003 in QuickBooks? I'm encountering this issue while processing transactions and it's causing delays. I’ve updated QuickBooks and checked all settings, but the problem remains. What are the best steps to resolve Error Co...

Equipment page

When viewing equipment on tablet, it shows all listed. Installed and replaced. If you sort, it changes back after editing any entry. Would it be possible to default status to "installed" and only access replaced when needed? The status column does al...

New Idea on the Mobile side for Projects, please vote!

Please take a look and vote for this idea! We are having a real issue needing to download the same media and re upload it for our technicians to be able to see the media related to the projects. This needs to be streamlined!https://ideas.community.se...

espielman by New Contributor II
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We'd love to get quick feedback on some new mobile app menus!

Happy Monday! Our Mobile team is redesigning how some mobile app menus work and would like some feedback.This is a short & quick test that anyone can take — think of it as guerilla testing!Results we get here may have implications not just for our up...

DanielHor
by New Contributor III
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Mobile Estimate - jumps to top of list with every change

This has been an ongoing complaint from our salespeople:When they are preparing an estimate and need to make a change to the quantity, the cursor jumps to the top of the estimate when they click Done after making that change. Our estimates are probab...

thaggerty by New Contributor III
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