Hello everyone!I'm Daniel, a user experience researcher supporting our ST mobile app team. We have survey needing feedback on our new Field mobile app for technicians. (As you might know, this app is still in development but will eventually replace t...
Implement a feature that allows site plans or blueprints of a property to be uploaded on the office end, making them accessible to technicians via the mobile app. This capability would be especially beneficial in industries like septic or electrical ...
Hi everyone,I’m a designer on the Mobile team at ServiceTitan, and we’re looking for quick feedback on some new mobile features we’re working on.If you’re a technician or someone familiar with the mobile app for technicians and typical technician wor...
Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of ...
We have PPE (as Material with a $ amount) attached to all services we offer. In the last week or so, for sure around the time of the last update, the following issue has presented:When Tech chooses appropriate Labor option, PPE automatically is on th...
My company has decided to push the iOS 18 update to all of our techs iPads. Now the Service Titan app is no longer working correctly. We've tried force closing the app, signing out, and restarting the iPads, but nothing seems to work. Anyone else hav...
Has anyone had issues trying to open PDF files on the mobile app? It shows the file is uploaded, but when you click into it it never loads and is just a black screen. Have had a few technicians randomly have this issue so far.
Hello Everyone!Curious if anyone has found a solution/work around to be able to hide files from technicians on the mobile side? We are wanting to add PO's from contractors but dont' want the mobile techs to see that. Any solutions?
We are looking at turning the mobile check capture on in our office for the field. Can anyone share the pros and cons they have experienced with this?
Does anyone know of a way to create an alert or a tag on a form when it is saved but not completed? Sometimes our technicians accidentally do not complete a form and therefore we do not get a notification in the office or a tag on the dispatch board....
| Subject | Author | Posted |
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| 01-21-2025 10:49 AM | ||
| 01-20-2025 12:21 PM | ||
| 12-05-2024 10:12 AM | ||
| 11-14-2024 01:24 PM | ||
| 09-05-2024 09:15 AM |
