Mobile

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Resolved! Problem with Mobile App

I can open the app and go through the tabs at the top, but if I open and view and job the system freezes, whether it's a part job or a current one. I have tried uninstalling and re-installing the app. I called tech support who said they'd get back to...

Csaylor by New Contributor
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Office Side Mobile Application

It would be super helpful if there was a completed and functional mobile application for the office side to use. Especially, when it comes to dispatching. We have after hours and our dispatcher(s) have a hard time using the website on their phones. C...

JenCCSMech by New Contributor II
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Mobile version vs web version

So using the web version of service titan and using the mobile version is a lot different. Mobile version don’t give your the price book tab or option plus other things aswell.

Mleo87 by New Contributor
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Mobil Upload Link

Anyone else having issues with their techs not getting the link to upload photos from their phones over the last week. Ours was working fine but now doesn't send a link at all.

ADLhvac1 by New Contributor
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UX Research - Survey on Field mobile app for technicians

Hello everyone!I'm Daniel, a user experience researcher supporting our ST mobile app team. We have survey needing feedback on our new Field mobile app for technicians. (As you might know, this app is still in development but will eventually replace t...

DanielHor
by New Contributor III
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  • 1 replies
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Site Plan / Blueprint Integration

Implement a feature that allows site plans or blueprints of a property to be uploaded on the office end, making them accessible to technicians via the mobile app. This capability would be especially beneficial in industries like septic or electrical ...

Nick-CRE by New Contributor
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UX Research: Seeking feedback on new mobile app features

Hi everyone,I’m a designer on the Mobile team at ServiceTitan, and we’re looking for quick feedback on some new mobile features we’re working on.If you’re a technician or someone familiar with the mobile app for technicians and typical technician wor...

Collecting on unpaid invoices by mobil users

Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of ...

Philm1941 by New Contributor II
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Need Ideas for Trouble Shooting-Mobile Invoice Items

We have PPE (as Material with a $ amount) attached to all services we offer. In the last week or so, for sure around the time of the last update, the following issue has presented:When Tech chooses appropriate Labor option, PPE automatically is on th...

eladner by New Contributor
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Mobile app not working after iOS 18 update

My company has decided to push the iOS 18 update to all of our techs iPads. Now the Service Titan app is no longer working correctly. We've tried force closing the app, signing out, and restarting the iPads, but nothing seems to work. Anyone else hav...

ryanccon by New Contributor
  • 1160 Views
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