Mobile version vs web version
So using the web version of service titan and using the mobile version is a lot different. Mobile version don’t give your the price book tab or option plus other things aswell.
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Mobil Upload Link
Anyone else having issues with their techs not getting the link to upload photos from their phones over the last week. Ours was working fine but now doesn't send a link at all.
UX Research - Survey on Field mobile app for technicians
Hello everyone!I'm Daniel, a user experience researcher supporting our ST mobile app team. We have survey needing feedback on our new Field mobile app for technicians. (As you might know, this app is still in development but will eventually replace t...
Site Plan / Blueprint Integration
Implement a feature that allows site plans or blueprints of a property to be uploaded on the office end, making them accessible to technicians via the mobile app. This capability would be especially beneficial in industries like septic or electrical ...
UX Research: Seeking feedback on new mobile app features
Hi everyone,I’m a designer on the Mobile team at ServiceTitan, and we’re looking for quick feedback on some new mobile features we’re working on.If you’re a technician or someone familiar with the mobile app for technicians and typical technician wor...
Collecting on unpaid invoices by mobil users
Speaking with support, there seems to be no way for a tech to collect on an open balance from an invoice. We are having an issue with finding a way to collect on memberships that auto renew with services scheduled before they are paid. Regardless of ...
Need Ideas for Trouble Shooting-Mobile Invoice Items
We have PPE (as Material with a $ amount) attached to all services we offer. In the last week or so, for sure around the time of the last update, the following issue has presented:When Tech chooses appropriate Labor option, PPE automatically is on th...
Mobile app not working after iOS 18 update
My company has decided to push the iOS 18 update to all of our techs iPads. Now the Service Titan app is no longer working correctly. We've tried force closing the app, signing out, and restarting the iPads, but nothing seems to work. Anyone else hav...
Files not opening on mobile app
Has anyone had issues trying to open PDF files on the mobile app? It shows the file is uploaded, but when you click into it it never loads and is just a black screen. Have had a few technicians randomly have this issue so far.
Hiding Files From Technicians
Hello Everyone!Curious if anyone has found a solution/work around to be able to hide files from technicians on the mobile side? We are wanting to add PO's from contractors but dont' want the mobile techs to see that. Any solutions?
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Attachments
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Content Portal - Mobile
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Content Portal-Mobile
17 -
Dashboard - Mobile
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Dashboard-Mobile
27 -
Enhancement Request
21 -
Feedback
12 -
Follow-ups - Mobile
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Follow-ups-Mobile
14 -
Forms-e-sign
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General Office
3 -
HVAC
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Job History - Mobile
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Job History-Mobile
9 -
Jobs-e-sign job signatures
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Mobile-Invoice Items
30 -
Native Forms - Mobile
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Native Forms-Mobile
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Needing Advice
3 -
Office App
6 -
Other
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PDF Forms
5 -
Performance - Mobile
3 -
Performance-Mobile
40 -
Phone Capture
7 -
Pricebook-Mobile
14 -
Question
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Services History - Mobile
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Services History-Mobile
5 -
Settings
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Syncing-Mobile
8 -
Technician Forms
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Training Mode-Mobile
6
Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| 02-26-2025 02:15 PM | ||
| 01-20-2025 12:21 PM | ||
| 12-05-2024 10:12 AM | ||
| 11-14-2024 01:24 PM | ||
| 09-05-2024 09:15 AM |
