Customer Satisfaction

We had a customer who entered 1 star and then a 5 star (hit in error) It picked up the 1 star rating is there any way to fix this so that it doesn't show on the report

hamptons by New Contributor
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Templates released and Marketing Summits Coming Up!

Did you know that with Marketing Pro, there is a whole team that makes templates specifically designed for the trades with strategy in mind?! Well, now you do! Check out our FREE Direct Mail Gallery (you must sign into your Canva account to access, y...

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by Contributor II
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Resolved! Technician Scores

Good morning, I am trying to figure out if there is a way to pull up technician scores for reviews. Is there any way to do this with specific technicians that'll show their Average rating, and verified reviews?

JustinC by New Contributor
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Scheduling Semi-Annual Direct Mail Campaigns

Hi - our company has a membership service that includes semi-annual coupons. We would like to schedule an automated sending of these coupons via a direct mail campaign in ServiceTitan. Does anyone have a good way to create an audience of those in a m...

Resolved! Automating a Direct Mail Campaign

When selecting Automated for delivery logic on a direct mail campaign, how do I specify the cadence for the regular scheduling of sending the mail? I'd like to automate sending a new client a postcard when they sign up for our service. I have created...