Good morning. We are currently moving a technician up to a service apprentice position. Is there a way I can create a report to pull which customers has this technician set as their preferred technician? Thank you for you time and input.
Hey all - So we are using Marketing Pro and the email campaigns for some marketing recently, and we've noticed the font selection is very limited and there is no option to upload your font, or simply choose a different font besides the preloaded ones...
We have our review requests go out after each job is completed. But the consistency of it actually being sent out is very inconsistent. Is there a way to ensure that these requests go through every time to customers? Thanks.
Hi All, I am running into a bit of an issue trying to find old leads and am curious what everyone else is doing to resolve this. As an example, In December, I entered a Lead from our website that I get via email, for someone that was not a current cu...
Does anyone know of an easy way to display project photos by location using an iframe or something similar with ServiceTitan data? We capture photos of most of our jobs in Service Titan and have the client's location and are looking at displaying thi...
Has anyone else realized they just got rid of Campaigns on regular ServiceTitan and now require you to have Marketing Pro in order to use Campaigns? This is such a huge marketing tool was available to everyone who has ServiceTitan that they now requi...
I would like to also know what the difference is just "Marketing" and "Marketing Pro". In other words, if we drop Marketing Pro, what services will we lose? We are a small HVAC company and almost 2K a month for marketing pro is astronomical. I apprec...
Do any of y'all know if its possible to add the online payment link to a Marketing Pro email template??
Hello All!We're going through onboarding with Angi Leads (HomeAdvisor), and I'm trying to set the expectations properly. What has been your experience? Do you have any advice? What kind of booking rate (range) can we anticipate (bookings vs. leads)?A...
Has anyone else had trouble with syncing their accounts to their listings? We had a previous Facebook linked we no longer use so I unlinked it and tried linking the new one but it will not even allow any other account to be linked. If I view listing ...
