Reporting
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Posts

Close Rate Calculation

Hello, I noticed in the report that the close rate is showing as 60% for a case where I have 14 Total Jobs Booked and 8 Opportunities Booked. Based on logic, the Close Rate should be calculated as:function calculateCloseRate(closedOpportunities, sale...

Jibbran by New Contributor
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Timezone issue in report apis

I’m facing an issue with the report API related to time zones. Regardless of which timezone I provide in the parameters, the data is always returned in the America/North_Dakota/Center timezone.I need a solution where I can pass the desired timezone a...

Jibbran by New Contributor
  • 149 Views
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Resolved! Report for Closed New Opportunities

Hi All!Does anyone know the best way to run a report for new opportunities only? Excluding jobs booked off sold estimates, recalls, warranties, etc. I need a report to reflect all new opportunities. I am finding that the report we are running keeps c...

After Hours Report

I want to run (or build) a report that shows me the number of calls that we ran after hours (after 6pm) and all weekend (Sat-Sun) and the revenue generated by those after hour calls. I want the report to be for YR-TO-DT.We are trying to find out what...

fastrack1 by New Contributor
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Custom Reports

I'd like to create a report that shows a specific form that was emailed and how many of them were opened. The email shows up in the audit trail, so it is tracked somewhere I would imagine. The email delivery status is what I need, but with the form a...

Helena by New Contributor
  • 788 Views
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Second Chance Lead Reporting

We are making a big push taking advantage of second chance leads as well as Schedule Engines missed bookings that are on the Job Booking screen now, trying to recapture and solidify some potential jobs that did not book. We are seeing some great succ...

mdaniels1 by New Contributor III
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Retroactively Adding Labels to Exported Items

Good morning,Does anyone out there know if it is possible to add labels to exported POs and invoices? This would greatly help me better analyze Budget v. Actuals for in-progress Projects/Jobs while we transition into using Labels in as a part of our ...

emmabrda by New Contributor II
  • 800 Views
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Tech Dashboard

Are we able to edit the technician dashboard that they see from their side. I would like to add an efficiency KPI for them to view.

acaroluzzi by ServiceTitan Certified Administrator
  • 744 Views
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