Multiple Manager/Approvers

Is there not an option to add multiple approvers/managers in the system. When a manager is not available, other then replacing them with someone else in order to approve employees for payroll, is there not an option to assign someone else to the empl...

Shyanne by New Contributor II
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Resolved! Spiffs and Payroll

We are working towards doing payroll using ServiceTitan however I am running into a problem not being able to figure out how to put things like our on-call spiffs in there. Right now we have an excel sheet that we enter numbers in and it calculates. ...

Bobbi by New Contributor II
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Resolved! Recurring Memberships on Configurable Payroll

I couldn't find anything similar to this so starting a new thread.We pretty much have our set performance-pay ready to go we just have one thing we don't know how to configure.We are trying to pay either $10 per sold membership (or 10% of the Members...

Malaurav by New Contributor
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Configurable Payroll Question - TGL

We pay our techs $125.00 per piece for a Tech Generated Lead. For example, if a tech flips a lead and a salesman sells a heater only. They get $125.00. If the salesman goes out and sells a full system (heater and AC) the tech gets $250.00. Can anyone...

ryan_cal by New Contributor
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Office Timesheet Notes

Is there really not an option to add a note to an employee's timesheet? I've only been using this system for a few months, possible I'm just not aware of it?You can vote for this idea

Shyanne by New Contributor II
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With our company, when a technician is on call for the week they are guaranteed 4 hours of pay. How do you put this on the technician so that it will show up automatically on their timesheet summary at the end of the week. I have not found any inform...

Resolved! TGL Help

We are working towards setting up configurable payroll for TGL's set. The thing I am having trouble figuring out is what counts as a TGL...we often don't book the call immediately as we have left a message, etc... We close/classify it as a lead and t...

MirandaMel by ServiceTitan Certified Administrator
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Converting time clock display

Our payroll platform makes us enter our regular time and overtime in a decimal format - is there a way to change the display on the time sheets to make it a decimal so I dont have to calculate it for every employee?Ex: I work 9hr and 39 min, but in d...

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TarynW by New Contributor II
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