ServiceTitan Pro Products

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Pricebook Pro Smart Proposal Templates

Hi Everyone! I’m a Product Manager with ServiceTitan working on Estimates and we are now partnering with our Data Science team to work on a feature called Smart Proposal Templates. The idea of the feature is to generate automatic personalized Estimat...

LGhukasy
by New Contributor
  • 104 Views
  • 2 replies
  • 5 kudos

Pricebook Update

Today we noticed that our equipment in Servicetitan Pro has been changed. For example, under Trane heatpumps show a picture of a Trane heatpump w title and description from Carrier unit (which should be and was in a whole different category). This is...

yesk by New Contributor
  • 139 Views
  • 2 replies
  • 0 kudos

SKUs/Part #s

We have SKU numbers in QuickBooks, but do not use them in ServiceTitan. I do see a field for a part number in the Pricebook. If we populated that field with our part number/SKU, is there a way to search for it in ServiceTitan?Thank you.

lydiaaya by New Contributor
  • 142 Views
  • 0 replies
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Group messaging

I know I can mass message the techs from the dispatch board. But they get it as individual messages, they don't get it as a group message. Sometimes I need the group messaging because we are sharing new tips or tricks that come up. Is group messaging...

RebeccaLM by New Contributor III
  • 863 Views
  • 4 replies
  • 5 kudos

True Ringless Voicemail

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2130The current voicemail drop in PhonesPro is a joke. You have to wait for the phone call to ring, listen to the customers voicemail and then you can dr...

AdamCronenberg by ServiceTitan Certified Administrator
  • 1183 Views
  • 7 replies
  • 5 kudos

visual of audio when listening to a call

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2129It would be nice when listening to a call recording if you could visual see the audio of when someone is talking and when someone is not. Oftentimes,...

AdamCronenberg by ServiceTitan Certified Administrator
  • 1082 Views
  • 6 replies
  • 7 kudos

Call transcription within Service Titan

Please vote for this idea if you like it and get your friends to upvote it as well!!!COMMUNITY-I-2128We use PhonesPro (Dialpad) and while Call transcription was one of the big selling points of the integration, it is a real pain to have to leave Serv...

AdamCronenberg by ServiceTitan Certified Administrator
  • 695 Views
  • 3 replies
  • 6 kudos